Connect-U : Redefining CX and automating Business Process in Utilities

• SAP Integration Suite
• SAP Business Technology Platform
• SAP Conversational AI
• SAP Build
• SAP S/4HANA Enterprise Management

• Integrates with SAP Cloud solutions
  

  This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs.
• Software-as-a-Service solution
  

  This product is delivered online as a subscription service.
• Cloud Solution
  

  This product is designed to be delivered over a network as a cloud service.
• User Assistance provided
  

  Assistance is provided to enable all target users to install configure, and use the solution.
• Deployed at scale on device
  

  This product is designed to be downloaded and deployed at scale on devices (e.g. mobile applications, intelligent agents, etc.)

• Internationalized for global customers
  

  This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode).
• Localized for business best practices
  

  This product has been localized to incorporate local business best practices (e.g. support for local currencies).
• Translated user interfaces and documentation
  

  User interfaces and documentation for this product have been translated into multiple languages. Please consult product documentation or contact the publisher for more details.

• Service Levels >99.5%
  

  This product achieves operational performance levels of 99.5% or greater.
• Auditable logging and tracing
  

  This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting.
• Meets recommended support levels
  

  This product meets SAP Store-recommended standards for support levels and turnarounds.
• High availability and disaster recovery
  

  This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption.
• Multi-tenant solution with full isolation and encryption
  

  This product utilizes a multi-tenant architecture with complete isolation and encryption of customer account data, policy and configuration settings.

• Follows the secure software development and operations lifecycle (SDLC)
  

  Secure practices include design, architecture, implementation, test, release preparation, shipment, operations, and support. Open-Source components run latest version.
• Provides encrypted communication connections
  

  Cryptographic protocols and algorithms with strong keys are used to protect and encrypt sensitive data whether persistent or transferred via any channel.
• Enforced with international or industry standard configurable authentication policies
  

  Credentials are protected during transfer by secure channels or protocols. Any mechanisms provided for authentication are sufficiently strong and free of vulnerabilities.
• Disaster Recovery capabilities in place for products where contractual commitments exist
  

  DR Plans are documented, available and tested regularly to ensure contractual agreements for RTO, RPO, MTPD are followed.

• Functional correctness
  

  This product has been tested for functional correctness using real-life business scenarios of customers.
• EU data privacy
  

  This product complies with European Union requirements for data privacy.
• ISO 27001 (Information Security Management)
  

  This product meets the standards for information security management specified by ISO 27001.
• Open source attribution
  

  This product complies with the fulfillment of notice and attribution requirements for open source products.
• Open source representations, warranties, and support
  

  This product complies with the representations, warranties, and support requirements for open source and freeware products.
• ISO 12207 (Software Lifecycle)
  

  This product meets the standards for software lifecycle processes specified by ISO 12207.
• ISO 27034 (Application Security)
  

  This product meets the standards for application security specified by ISO 27034.

SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

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