File Microsoft Outlook e-mails on the right SAP S/4HANA business object in one step

E-mails about an order or invoice stay in personal mailboxes, so the next colleague cannot find them and asks the customer again. Users file a message and its attachments on the business object it belongs to, from Microsoft Outlook and without a SAP GUI session. Released OData services of SAP S/4HANA and SAP S/4HANA Cloud validate the object before anything is written and store the file where everyone working on that object finds it.

Benefits

  • Save time filing business e-mails

    Save time and reduce manual work by filing e-mails and attachments directly from Outlook to the relevant SAP S/4HANA business object, such as a sales order, purchase order, or customer.

  • Improve team transparency

    Improve collaboration by keeping business e-mails and attachments with the relevant SAP S/4HANA business object, giving authorized users shared access to the same correspondence.

  • Reduce filing errors

    Reduce misfiled correspondence by letting users review and confirm the proposed SAP S/4HANA business object before filing, helping keep records accurate and easy to find.

  • Strengthen audit readiness

    Strengthen audit readiness by keeping relevant e-mails and attachments with the corresponding SAP S/4HANA business object, creating a traceable record that authorized users can access when needed.

  • Speed up responses

    Speed up responses by giving authorized users direct access to filed e-mails and attachments on the relevant SAP S/4HANA business object, reducing time spent searching personal mailboxes.

Features

Match SAP S/4HANA records

Subject, body text, and attachment names are scanned for e.g. order, invoice, customer, and supplier references, and the matching objects are offered with a confidence score. Users confirm instead of typing, which keeps filing fast and the key correct.

Match SAP S/4HANA records
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Configure user profiles

Profiles decide which object types a user sees, such as sales orders and customers for sales, or purchase orders and suppliers for purchasing. Each team works with only the few objects it actually needs, and access is granted per profile.

Configure user profiles
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Open the filed e-mail from the SAP S/4HANA business object

The message appears in the attachment list of the order or invoice and opens from there with its attachments intact. Colleagues in purchasing, accounting, or service reach the correspondence from the transaction they already have open.

Open the filed e-mail from the SAP S/4HANA business object
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Plans and pricing

All plans include:

Includes the CaRD Connector Outlook Add-in for filing e-mails and attachments from Microsoft Outlook.Includes filing to supported SAP S/4HANA business objects, such as sales orders, purchase orders, customers, and suppliers.Includes automatic matching of e-mail content to supported SAP S/4HANA business objects to reduce manual entry.Includes configurable user profiles that control which supported SAP S/4HANA business object types are available.Includes software maintenance and updates for the CaRD Connector Outlook Add-in during the active license term.Includes CaRD support for SAP S/4HANA, SAP S/4HANA Cloud Private Edition, and SAP S/4HANA Cloud Public Edition.