Deploy a wide range of SAP S/4HANA capabilities for ERP – from finance, supply chain, and manufacturing to sales and distribution – to transform your business processes with the SAP S/4HANA Retail solution for merchandise management.
Increase efficiency and optimise experiences along the customer journey
Deliver exceptional customer experiences based on real-time customer and sales information by connecting and transforming retail processes across the entire value chain.
Key Benefits
Increase business efficiency and agility
Understand every aspect of your business and steer your company in real time to adjust rapidly to changing business needs and trends.
Empower employees to deliver exceptional service
Enable store associates and managers to serve customers effectively with up-to-the-minute product and customer information and actionable insights.
Deliver first-class shopping experiences
Foster product availability and offer value-added services to customers with connected processes powered by real-time customer and sales information.
Key Features
What are analysts saying about SAP?
SAP is a named Leader in IDC MarketScape
Find out why SAP is named a Leader in the IDC MarketScape: Worldwide Retail Merchandise Operations Management Solutions 2020–2021 Vendor Assessment.
Technical Information
This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.
Installation and setup
Follow the setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimise configuration of SAP S/4HANA Retail for merchandise management with our comprehensive configuration guide.
Integration
Find out how you can seamlessly integrate SAP S/4HANA Retail for merchandise management with your existing IT landscape.
Get Started
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Get the support you need to keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.
Security and Compliance
Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data centre.