SAP Business AI for human resources

Drive the success of every employee and achieve organisational agility with AI.
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AI for HR that drives better employee experiences

When your people operate at their best, so does your business. Built for the cloud, SAP SuccessFactors HCM uses AI to help you transform the way employees work, managers manage, and organisations adapt.

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Use AI to support data-driven decision-making, eliminate inefficiencies, and increase employee productivity

AI helps HR leaders build a people-first culture where talent thrives, diversity is embraced, and the workforce is empowered to drive the company’s mission.

Increase speed and efficiency of hiring processes

By improving efficiency and reducing potential bias, SAP Business AI helps you quickly generate job descriptions and interview questions, identify the most qualified candidates, and make faster and more informed hiring decisions.

Increase employee engagement and retention

By personalising experiences, generating time-saving insights, and providing tailored career growth recommendations, SAP Business AI helps create a more positive and productive work environment, leading to higher employee satisfaction.

Increase the ROI of people investment

By providing data-driven insights, automating tasks, and increasing employee efficiency, SAP Business AI helps reduce costs, improve decision-making, and increase employee retention to drive business success.

WEBCAST
Automate HR. Innovate faster.

Transform your HR operations with smart automation. Join us for expert tips and a live demo.

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AI that fits into your flow of work

Simplify work and accelerate results with AI-enabled scenarios that connect end-to-end human resources processes.

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USE CASE

Spend less time screening candidates

Quickly extract skills from applicant data, use AI to augment job requisitions, and match applicants to roles, saving up to 70% of the time typically spent processing applicants.

USE CASE

Improve recruiter and manager efficiency

Get a comprehensive candidate evaluation that includes skills, competencies, feedback, notes, and recommendations—helping recruiters save up to 70% of the time spent collecting and summarizing evaluations.

USE CASE

Generate questions based on job requirements

Use generative AI to create interview questions from job descriptions and evaluate applicants in Microsoft Teams after their interviews, cutting up to 87% of interview preparation costs.

FEATURED SOLUTIONS

Joule Agents

Discover ready-to-use Joule Agents for human resources that automatically plan and execute multi-step workflows connecting departments, speeding up decisions, and streamlining processes.

Performance and Goals Agent 

Complete complex people management tasks up to twice as fast and elevate manager productivity with an Agent that helps navigate reviews and compensation planning.

View all Joule Agent use cases for HR

See how customers are succeeding with SAP

Accelerating recruitment and improving workforce outcomes

Learn how Galicia leverages SAP SuccessFactors and generative AI to accelerate recruitment, cutting validation times and improving both the employee and employer experience.

Leveraging AI for inclusive recruitment and personalised learning

Learn how Darussalam Assets is using SAP SuccessFactors solutions and SAP Business AI to strategically align HR processes, technology, and data-driven insights to manage its extensive cross-industry workforce.

Creating personalised talent experiences for employees

Ranked as the sixth-best employer in the world by Forbes, Delta Air Lines Inc. is driven by its people-focused culture. See how Delta Air Lines uses SAP SuccessFactors solutions to create personalised talent experiences for employees.

Gaining IT efficiency with SAP Business AI

Learn how NTT DATA Business Solutions is transforming its global business by leveraging SAP’s AI technology integrated into SAP SuccessFactors solutions to drive efficiency and innovation for its customers.

VALUE CALCULATOR
Calculate your savings from SAP Business AI

Learn how SAP Business AI can deliver measurable value for your business.

Calculate your savings

Packages

See how Joule can help your HR needs.

Joule Base

Baseline AI capabilities, included in all cloud subscriptions:

  • Provides free access to core AI functions.

  • Supports tasks like finding information and navigating to task-relevant locations.

  • Embedded in standard cloud licenses with solution-specific foundational AI capabilities.

Joule Premium

Advanced AI capabilities tailored to your business needs. Includes everything in Joule Base plus:

  • Powerful organisation-wide or user-specific access to high-value AI services.

  • Relevant Joule Agent capabilities and premium Joule capabilities, such as analytical insights and task automation.

  • Price-based on usage through AI-units, billed monthly.

Resources

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LEARNING COURSE

Introducing SAP Business AI for SAP SuccessFactors HCM

Learn how this self-paced course provides an overview of how SAP Business AI enhances HR processes and talent management within SAP SuccessFactors HCM.

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VIDEO

Attract and hire the best talent

Attract top talent with the right skills by using AI. Simplify screening by uncovering applicant skills, and quickly generate equitable job postings to help the right candidates find the right opportunities.

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WEBCAST

2025 HR Trends: Unlocking AI's Potential

Stay ahead of change - learn how to turn AI expectations into real business impact.

 

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WHITE PAPER

Improving AI literacy and readiness across the business

Learn segment-specific strategies to help you enhance adoption, employee confidence, and organisational readiness.

Frequently asked questions

Joule is a generative AI assistant integrated into SAP SuccessFactors, designed to streamline HR tasks such as creating job descriptions, managing time-off requests, and updating employee information. By providing quick answers and proactive insights, Joule enhances decision-making and operational efficiency in HR processes.

AI is used in HR to enhance efficiency, improve decision-making, and provide a better employee experience. Key applications include:

*Numbers assumed for consumer products company with €1 billion in revenue and 2,000 employees. Annual benefits result from one or more value drivers. Source: SAP Value Management.

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