Invest in the agent experience with SAP Agent Performance Management (APM)
Improve end-to-end agent lifecycle management with a single source of truth.
Gain real-time visibility
Empower your users with a unified view of agent information that helps them gain insights, save time, and improve the lifecycle value of individual agents with agent lifecycle management.
Unify onboarding data
Help new agents start selling as soon as possible by onboarding them quickly with customised, automated self-services connected to your agent management system.
Maintain proactive regulatory compliance based on a single source of truth, while reducing manual data entry and using connected agent management functionality.
End-to-end agent lifecycle management
Roundtable: Empower Your Agents, Automate Processes, and Drive Business Results
Join Sentara, Bright Healthcare, and Independence Blue Cross to find out how you can reduce overhead and meet your unique business needs by elevating your agent experience with SAP Agent Performance Management.
Whether you’re deploying something new, accelerating to the cloud, or transforming how your business works, SAP Services and Support can help create the right results so you can sustain success.
SAP Enterprise Support, cloud editions
SAP Enterprise Support, cloud editions includes powerful foundational elements that are already embedded in every cloud solution from SAP at no additional fee.
- Get expert guidance through SAP Enterprise Support value maps and during mission-critical situations
- Build competency and expand skills easily with the SAP Enterprise Support Academy program
- Get the real-time support at the speed you expect for whatever issues arise, regardless of your deployment scenario
- Access tools, reports, and services to unlock the business value of existing investments for faster innovation
- Administer cloud environments effectively with our advanced cloud-based tool for application lifecycle management (ALM)
SAP Preferred Success
Achieve your desired business outcomes and drive continuous value with success resources from SAP.
- Provide an enhanced user experience
- Decrease turnover, resulting in lower operational costs
- Improve business performance and process integration
- Adopt the latest innovations faster and generate new business insights