Enables intelligent order management with AI-enhanced insights and real-time business data
A prebuilt, AI-enhanced, data-product-powered analytical solution that delivers end-to-end visibility and intelligent automation across the order-to-cash lifecycle. It seamlessly integrates SAP Business Data Cloud, SAP Datasphere, SAP Analytics Cloud, and SAP Databricks to provide a unified, real-time reconciliation and decision-making cockpit. The solution is enhanced with agentic AI capabilities that provide proactive insights and actions.
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Improve end-to-end visibility and enable touchless order processing
This solution improves end-to-end visibility and enables touchless order processing by combining data from across the order-to-cash lifecycle into a single, real-time operational and analytical view. It provides timely insights into order status, fulfillment performance, exceptions, and reconciliation activities. By reducing manual interventions, improving process transparency, accelerating issue resolution, and enabling more consistent execution
Improve decision-making with proactive insights
This solution enables proactive decision-making by continuously monitoring order-to-cash processes and providing real-time visibility into potential risks, exceptions, and delays. By enabling earlier intervention and more informed decisions, the solution helps organizations reduce process breaks, improve forecast accuracy, identify touch orders sooner, accelerate order cycle times, enhance customer experience, and improve overall performance.
Accelerate dispute resolution and cash recovery
This solution accelerates dispute resolution and cash recovery by providing a unified view of accounts receivable performance, customer payment behavior, dispute status, and collection risks across the order-to-cash process. It helps reduce revenue leakage, shorten receivables aging, improve cash flow, strengthen working capital, and increase the efficiency of accounts receivable operations.
Features
Provide a unified view of the order-to-cash lifecycle
This feature provides a unified, real-time view of the entire order-to-cash lifecycle. It consolidates information across orders, deliveries, invoices, payments, collections, and financial transactions, enabling users to monitor process performance from order creation through cash receipt.
Enable predictive decision-making with SAP Databricks
This feature help to analyze historical order, customer, and operational data and generate predictive insights. The predictive models identify customers with a high likelihood of generating touch orders, forecast expected order behavior, and highlight the key drivers influencing each prediction.
Enable insights-to-action with agentic AI
This feature provides a real-time view of blocked sales orders that are blocked due to credit, pricing, delivery, billing, or other business exceptions, along with detailed insights. It leverages agentic AI to recommend and automate unblocking actions, helping accelerate order processing.
Plans and pricing
All plans include:
- Prebuilt SAP data models for selected modules
- Data ingestion, mappings, and transformations for selected sources
- Business-ready datasets and analytics views for self-service reporting
- Role-based access, data policies, and compliance controls included
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- One data source connection, one standard data product, and one custom data product will be provisioned.
- Only one user is allowed
- Free trial for one month
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- Live and on-demand training for end users, administrators, and managers on platform usage, reporting, and best practices
- Pre-built Order Management data products with unified customer, order, and interaction models across Order to Cash Cycle
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Technical Information
Technical details
| Solution Type | Extensions and Add-ons |
| Category | Quote-to-Cash Management |
| Industry | Consumer Products, Retail |
| Works with |
|
Deployment and operations
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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Resources
Order Management and Account Receivable Solution
Infosys Consumer Packaged Goods Industry Data Products powered by SAP BDC
Agentic AI–Powered Order-to-Cash Intelligence
Publisher
Infosys Limited
Infosys is a global leader in digital services and consulting, helping organizations navigate their business transformation through cloud, data, AI, and emerging technologies. With more than four decades of experience managing complex enterprise systems, Infosys enables clients across 59 countries to accelerate innovation, enhance business agility, and unlock sustainable growth. Through an AI-first approach, scalable digital solutions, and continuous learning, Infosys empowers organizations to adapt, evolve, and succeed in a rapidly changing world. The company is committed to strong governance, environmental sustainability, and fostering an inclusive workplace where diverse talent thrives.
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products
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