Let your customers order, reorder, and quote themselves on SAP S/4HANA
Give your customers, distributors, and dealers one place to order, reorder, check status, and request quotes online, instead of calling and emailing where your team has to rekey each order. Runs side by side on SAP BTP, so your SAP S/4HANA core stays clean and you go live in weeks. Handles configured products, customer-specific pricing, and multi-channel ordering, run day to day by your business team, not IT.
Overview
Self-service portals your customers actually use
Give distributors, dealers, and direct customers a portal to place orders, reorder, check order and invoice status, and request quotes on their own. Inbound calls and emails to inside sales drop, and your team handles complex orders instead of routine ones. Orders placed in the portal flow straight into SAP S/4HANA, so there is no re-keying and no handoff where deals stall.
Quoting and configuration for complex products
Enable reps, distributors, and customers to build accurate quotes for configurable, made-to-order, and engineered-to-order products, with pricing and configuration rules enforced every time. A quote converts to an order in one click and posts to SAP S/4HANA automatically. Quote turnaround drops from days to minutes, and the rules live in one place instead of in each rep's spreadsheet.
Built on SAP BTP, so your SAP S/4HANA core stays clean
Aleran is SAP certified and built on SAP Business Technology Platform, extending SAP S/4HANA as a side-by-side application rather than a modification. You add a full B2B buying experience without custom development inside your core, which matters most for SAP S/4HANA Cloud Public Edition, where in-stack customization is restricted. Your ERP stays the system of record. Aleran adds the buying layer on top.
Details
Solution Type
Extensions and Add-ons
Industry
Aerospace and Defense, Automotive, Industrial Manufacturing, Wholesale Distribution
Compatibility
Works with
Features
An easy, out-of-the-box customer portal where distributors, dealers, and direct customers log in to order, reorder, check status, and request quotes in one place. Each buyer sees their own catalog, pricing, and order history, live from SAP S/4HANA.
Buyers reorder past purchases without calling inside sales or waiting on email, and the order posts straight into SAP S/4HANA. Routine reorders move to self-service, freeing your team for complex orders.
Allow reps or buyers to easily build a quote for a configurable product, with pricing and configuration rules applied automatically. The quote converts to an order in one click and flows into SAP S/4HANA with no re-keying. Quote turnaround drops from days to minutes.
Plans and pricing
All plans include:
Enterprise Edition
Enterprise options include multi-currency and multi-language capabilities, additional buyer sites, addtitional integrations, managed services, and premium support.
Price upon request- Has prerequisite
See all pricing details Enterprise options include multi-currency and multi-language capabilities, additional buyer sites, addtitional integrations, managed services, and premium support.
Standard Platform
Standard platform includes SaaS sales app, and integration with SAP ERP using SAP Business Technology Platform (BTP).
Standard platform includes integrated customer portal capabilities.
Standard platform includes catalog-embedded buying functionality.
Standard platform includes sales-focused product information management (PIM) system.
Standard platform includes configurable product ordering and quoting.
Standard platform includes sales order and quote management.
Price unavailable in this region- Minimum contract 1 year
- Has prerequisite
See all pricing details Standard platform includes SaaS sales app, and integration with SAP ERP using SAP Business Technology Platform (BTP).
Standard platform includes integrated customer portal capabilities.
Standard platform includes catalog-embedded buying functionality.
Standard platform includes sales-focused product information management (PIM) system.
Standard platform includes configurable product ordering and quoting.
Standard platform includes sales order and quote management.
