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SAP Crystal Server: BI essentials for small and midsize businesses

Give your decision makers easy-to-use, self-service business intelligence (BI) essentials for SMEs – with SAP Crystal Server. These affordable core BI tools include dashboards, data exploration, small business analytics, and world-renowned reporting via SAP Crystal Reports – all in a securely managed infrastructure.

Why SAP Crystal Server?

Because the quick-to-deploy SME software gives all business users essential self-service BI tools – for faster, fact-based decision making that won’t bog down IT. With SAP Crystal Server, you can:

  • Easily access and share reports and dashboards from a single, quick-to-deploy solution
  •  View critical insights across data sources with intuitive, guided data exploration
  •  Ensure corporate data is readily accessible via a common semantic layer
  •  Accelerate report design and deliver personalised reports to a dynamic list

Learn how SAP Crystal Server can simplify the lives of business users and IT staff:

Functional Capabilities

Improve performance with critical BI content
Perform root-cause analysis, monitor real-time business performance, and find the information you need – anytime, anywhere.

  • Use a simple keyword search to find information from any data source
  • Harness a common semantic layer that makes corporate data easier to consume for all users
  • Cut costs by using a single BI server for both reports and dashboards
  • Print, export, and drill-down into charts and other report objects over the Web
  • Generate interactive reports with dynamic data visualisations
  • Integrate reports with Java Portal Access, Microsoft Office, and Microsoft SharePoint

Share key information across your company
Create and share BI reports so your team can make informed decisions and take action with confidence.

  • Publish and deliver reports to thousands of recipients, personalised for each user
  • Base a single SAP Crystal Reports document on multiple
    data sources
  • Trigger reports to run at specific times or with specific events
  • Schedule reports and generate them in familiar formats, including XLS, PDF, and RTF
  • Give all users secure self-service access to information – online, offline, or via mobile BI apps
Technical Capabilities

Integrate with your existing software
Leverage your current IT infrastructure to eliminate information silos, save money, and give business users ready access to the information they need.

  • Merge Microsoft Reporting Services reports into SAP Crystal Server
  • Create hyperlinks to existing reports from within the SAP Crystal Server portal
  • Embed accurate, refreshable corporate data within Microsoft Office
  • Publish reports on Microsoft SharePoint and Java portals
  • Harmonise SAP Crystal Server with your custom-built applications

Mobilize your business analytics
Deliver rich, affordable analytics to your frontline workforce with the SAP Crystal Server add-on for mobile solutions.

  • Deliver mobile BI designed and priced for departments and small businesses
  • Extend SAP Crystal Reports and data exploration documents to your mobile devices
  • Bypass IT with secure mobile access to self-service BI reports

Need additional help? Explore SAP Service and Support

System requirements for SAP Crystal Server

System and software requirements vary according to specific customer scenarios – please refer to the Product Availability Matrix for the latest information.

System Requirements Details

Supported languages

English, French, German, Japanese, Spanish, simplified Chinese, Italian, Dutch, Russian, Korean, traditional Chinese, Portuguese (Brazilian), Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian, Arabic


CPU performance of at least 8000 SAPS


6 GB RAM or more

Disk space 11 GB for default installation with English language only installed
Operating systems Windows:  Server 2012 R2 Server 2012, Server 2008 R2 x64 SP1, Linux: Red Hat EL 7 x86_64, Red Hat EL 6  x86_64 update 2, SUSE Linux Enterprise Server 12 x86_64, SUSE Linux Enterprise Server 11 x86_64  
Browsers IE 8, 9, 10, 11, Firefox ESR 38.x, Google Chrome

Licensing and purchasing options for SAP Crystal Server

SAP Crystal Server helps you grow your business with flexible licensing and integration models that can scale to meet your needs.

  • SAP Crystal Server is a single-server solution
  • Dashboard viewing, data exploration, and access to BI workspaces are only available to named-user licenses (NUL)
  • Data-driven publishing licensing is preset to a maximum number, based on the number of SAP Crystal
    Server licenses purchased
  • SAP Crystal Server supports a maximum of 100 NUL and 50 client access licenses (CAL) on a single server
  • SAP Crystal Server 2016 (NUL) includes licenses for Crystal Reports, Crystal Dashboard and Crystal Server
  • SAP Crystal Server 2016 (CAL) requires a minimum of 1 Crystal Server 2016 (NUL) for the BI administrator
  • Both NUL and CAL licenses can be combined, up to these maximums

For more information on licensing and user rights, please refer to the SAP Software Use Rights and End-User Licensing Agreement (EULA) documents.




Buy SAP software now and pay later — with our flexible payment plans and financing options


Consult Licensing SAP Software: A Guide for Buyers for general licensing information


Ensure a successful implementation and maximise your ROI with information resources that support the different phases of SAP Crystal Server – from planning and installation to operation.


Plan your installation

Refer to section 3 of SAP Crystal Server Installation Guide for Linux and section 3 of SAP Crystal Server Installation Guide for Windows for important information about installation and upgrade planning.

Confirm that you have a license key

To request permanent license keys, you need authorisation under myProfile*. To extend your authorisation, please contact an SAP user administrator*.

Download the software

Visit the SAP Support Portal* to download the SAP Crystal Server software installation package.


Complete the installation steps
Refer to section 5 of the SAP Crystal Server Installation Guide for Linux or SAP Crystal Server Installation Guide for Windows for a step-by-step overview of the installation process, including a list of required tools and associated documentation.


Manage your SAP applications

Refer to the Business Intelligence Platform Administrators Guide: SAP Crystal Server* to learn how to manage, maintain, and run your SAP applications at peak performance.

Need additional help with your implementation?
Contact SAP Digital Business Services or SAP Enterprise Support services


Find an SAP partner to help with your implementation


Plan and carry out a successful upgrade to the latest release of SAP Crystal Server – so you can take advantage of the new features and capabilities right away.


Plan your upgrade

The Upgrade Guide contains important information about SAP Crystal Server upgrade planning.

Download the guide*

Plan landscape changes

The Landscape Planner lets you visualise your existing system landscape, simulate changes, and analyse the impact.

Use the planner*



Complete the upgrade steps

Refer to the SAP Crystal Server Upgrade Guide for an overview of the upgrade process, including a list of required tools and associated documentation.

View the guide*


Need additional help with your upgrade? Contact SAP Digital Business Services or SAP Enterprise Support services


Find an SAP partner to help with your upgrade


Get the support you need to keep SAP Crystal Server running at peak performance. Our experts can help you maximise the value of your software, take advantage of new business models and capabilities, and more.

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