Reduce time to draft responses based on previous interactions.
Generate a response e-mail in case or opportunity based on the previous e-mail replies and purpose selected by the user for which an e-mail needs to be drafted.
Overview
Email Drafting Efficiency
Reduce the time and effort that service agents spend on drafting e-mails and help them focus more on other productive tasks
Accurate Email Drafting
Generate e-mails accurately with correct spellings and grammar without having to worry about spell-check and corrections
Sales Email Drafting Efficiency
80% time saved in drafting email responses for sales representatives
Details
Solution type
AI Feature
Plans and pricing
Choose a base plan
SAP Sales Cloud Version 2, E-mail Draft Recommender
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.
- Contract duration available upon request
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.
