SAP Complaints Mechanism Process Description

This documents describes the process and rules of procedure for SAP's LKSG Complaints Management and Investigations which provides SAP with a globally consistent and comprehensive approach for effectively managing concerns related to risks or violations of human rights or environmental standards according to the Gesetz ueber die unternehmerischen Sorgfaltspflichten in Lieferketten (Lieferkettensorgfaltspflichtengesetz, LkSG) – The German Supply Chain Due Diligence Act. Lae alla document