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SAP Trust Center

Find the information you need on cloud performance, security, privacy, and compliance.

Cloud Operations

Get insights into cloud service delivery and hybrid IT landscapes to plan and optimize resources. 

Hear from the operations experts

Communication is key

We realize that sometimes SAP has unforeseen events that may impact your business. Find out how we deliver communication when a major incident occurs.

Efficient Hybrid IT Operations

Listen to Marcus-Alexander Funke, Chief Architect at SAP, talk about how to ensure a seamless operation of hybrid solution landscapes.

Hybrid IT Landscapes and IT Operations

Watch this video to gain expert insights on hybrid landscapes, their typical deployments, and changes for IT operations.

Cloud Operations Resources

Cloud Delivery Processes

Cloud delivery processes support critical business operations to cloud services that are run according to management policies to achieve process standardization and external cloud delivery certifications and attestations.

Hybrid IT Operations

Cloud solutions are now part of the standard model for delivering IT services. Find out how to enable the efficient operation of a hybrid landscape and learn how to achieve smooth operation of your hybrid solution landscape.

Cloud Delivery Processes

Entrust your critical business operations to cloud services that are run according to rigorous and comprehensive management policies and get a single source of truth for external cloud delivery certifications and attestations. 

Hybrid IT Operations

Cloud solutions are now part of the standard model for delivering IT services. Find out how to enable the efficient operation of a hybrid landscape and learn how to achieve smooth and efficient operation of your hybrid solution landscape.

Cloud Operations FAQ's

Frequently Asked Questions

What is a hybrid IT landscape?

Besides SAP's own solution there are solution from other providers which use different technologies and deplyment models. As a result, there is often a mixed level of deployment models - the so called hybrid IT landscape.

Read the paper

How can I effectively govern hybrid IT landscapes?

When moving to a hybrid landscape, a successful hybrid IT operations and service managmenet requires a business process and object-oriented IT service management. The definition and the orchestration of end-to-end services become key for the success of operation hybrid landscapes.

Read the paper

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