Moving to SAP Sales & Service Cloud Version 2
SAP Sales and Service Cloud Version 2 provides a modern architecture that delivers unparalleled performance, speed of innovation, user experience and AI-Powered capabilities accelerating ROI and reductions in TCO.
SAP is here to make the move simple – when you’re ready!
Hear about Version 2’s Transformational Efficiencies
Mewa Textile Services:
Improving efficiency and enhancing customer satisfaction with SAP CX Solutions
We are proud to present you our new and truly cloud-native SAP Sales and Service Cloud Version 2!
In today's digitally-driven marketplace, understanding and catering to customer expectations is not merely an option—it's a strategic requirement for businesses aiming for long-term success.
SAP Sales Cloud created data transparency for our sales teams by connecting data across solutions, ensuring they can focus on personalizing customer experiences.
The Transformation Journey
Competitive Edge Through Version 2’s Unique Differentiators
Modern Platform
Superior performance & modern architecture
Most modern cloud-native technology stack with superior performance
Near zero downtime through micro service architecture
Open technology stack
API First
Best-in-class total cost of ownership
Hyper-speed innovation delivery
User Experience
Excellent user experience
Modern and advanced UX for speed and productivity
Guided approach boosts UX for representatives
Embedded intelligence and productivity tools power specific workspaces
Business AI
Leading the Way in Business AI
Joule, your AI-powered Co-Pilot, delivers smart assistance wherever you work, with deep contextual understanding.
AI Agents empower sales and service teams by automating repetitive tasks and boosting productivity.
Generative AI simplifies complexity—whether it’s summarizing large amounts of information or handling routine tasks.
SAP S/4HANA Integration
Enabling lower TCO and seamless E2E processes
Standard lead-to-cash integration with SAP S/4HANA
Integrated master data and sales processes
No cost for integration maintenance
Customer 360
Internal and external insights enabling 360 degree view of customer
Metrics from S/4HANA, e.g., purchase orders, expiring contracts, overdue invoices, etc.
Signals and highlights from CDP or BDC, e.g., churn risk, etc.
External insights about customer’s business
External KPIs, dashboards and applications to complete the 360 view
Visit our Webcasts to Learn More
Working with Case Management in SAP Service Cloud Version 2
How to Prepare your Organization
Moving to Version 2
A value-driven approach