How do you scale growth without compromising delivery performance?
Groupe Touchette, a Canadian tire distributor, operates a logistics-intensive business built on speed, reliability, and customer service. As the company expanded through acquisitions, warehouse growth, and increasing SKU complexity, disconnected processes, siloed operations, and inconsistent data made it more difficult to scale. The business needed an integrated foundation to improve visibility, align operations, and maintain its commitment to rapid delivery. Download the DocumentINTERNAL – SAP Only (delete if public)
How do you scale growth without
compromising delivery performance?
Groupe Touchette, a Canadian tire distributor, operates a logistics-intensive business built
on speed, reliability, and customer service. As the company expanded through
acquisitions, warehouse growth, and increasing SKU complexity, disconnected processes,
siloed operations, and inconsistent data made it more difficult to scale. The business
needed an integrated foundation to improve visibility, align operations, and maintain its
commitment to rapid delivery.
Managing 50,000+ SKUs across a growing distribution network
Featured Partner
© 2026 SAP or an SAP affiliate company. All rights reserved | PUBLIC
How do you scale growth without
compromising delivery performance?
Groupe Touchette, a Canadian tire distributor, operates a logistics-intensive business built
on speed, reliability, and customer service. As the company expanded through
acquisitions, warehouse growth, and increasing SKU complexity, disconnected processes,
siloed operations, and inconsistent data made it more difficult to scale. The business
needed an integrated foundation to improve visibility, align operations, and maintain its
commitment to rapid delivery.
Managing 50,000+ SKUs across a growing distribution network
Featured Partner
© 2026 SAP or an SAP affiliate company. All rights reserved | PUBLIC
INTERNAL – SAP Only (delete if public)
“The biggest shift for us was having integrated end-to-end
processes. It completely changed how we see the
business—removing silos, creating a true single source of
truth, and helping us understand dependencies and
accountability across the organization.”
Denis Gallagher, VP of IT at Groupe Touchette
Customer Name
Groupe Touchette
Canada
www.pneustouchette.ca
Industry
Automotive
Employees
~2,000
Products and services
Tire distribution and
logistics
Featured solutions
SAP S/4HANA Cloud, Private Edition
SAP Integrated Business Planning
3 Hour
Maintained 3-hour
delivery promise
despite growing
operational complexity
50,000+ SKUs
50,000+ SKUs managed
across a national
distribution network
Scaling the business while maintaining a 3-hour delivery promise
Featured Partner
enUS (26/06) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Before: Challenges and opportunities
• ERP supported by Excel and SharePoint-based processes
• Disconnected planning, operations, and reporting workflows
• Siloed teams and inconsistent data across functions
• Limited visibility into end-to-end business processes
• Manual handoffs between planning and execution
• Difficulty scaling acquisitions, warehouses, and SKU growth
Why SAP and Syntax
• Established SAP as the core platform for business operations
• Unified order-to-cash and procure-to-pay processes
• Created a single source of truth across the organization
• Connected planning, logistics, and execution processes
• Selected SAP Cloud ERP Private to support scalability and resilience
• Chose Syntax based on long-term trust and shared accountability
After: Value-driven results
• Maintained a 3-hour delivery promise despite growing complexity
• Established a single source of truth for business data
• Improved visibility across end-to-end operations
• Reduced silos across planning, logistics, and business teams
• Strengthened accountability across order-to-cash and procure-to-pay processes
• Enabled scalable growth through acquisitions and distribution expansion
© 2026 SAP or an SAP affiliate company. All rights reserved | PUBLIC
“The biggest shift for us was having integrated end-to-end
processes. It completely changed how we see the
business—removing silos, creating a true single source of
truth, and helping us understand dependencies and
accountability across the organization.”
Denis Gallagher, VP of IT at Groupe Touchette
Customer Name
Groupe Touchette
Canada
www.pneustouchette.ca
Industry
Automotive
Employees
~2,000
Products and services
Tire distribution and
logistics
Featured solutions
SAP S/4HANA Cloud, Private Edition
SAP Integrated Business Planning
3 Hour
Maintained 3-hour
delivery promise
despite growing
operational complexity
50,000+ SKUs
50,000+ SKUs managed
across a national
distribution network
Scaling the business while maintaining a 3-hour delivery promise
Featured Partner
enUS (26/06) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Before: Challenges and opportunities
• ERP supported by Excel and SharePoint-based processes
• Disconnected planning, operations, and reporting workflows
• Siloed teams and inconsistent data across functions
• Limited visibility into end-to-end business processes
• Manual handoffs between planning and execution
• Difficulty scaling acquisitions, warehouses, and SKU growth
Why SAP and Syntax
• Established SAP as the core platform for business operations
• Unified order-to-cash and procure-to-pay processes
• Created a single source of truth across the organization
• Connected planning, logistics, and execution processes
• Selected SAP Cloud ERP Private to support scalability and resilience
• Chose Syntax based on long-term trust and shared accountability
After: Value-driven results
• Maintained a 3-hour delivery promise despite growing complexity
• Established a single source of truth for business data
• Improved visibility across end-to-end operations
• Reduced silos across planning, logistics, and business teams
• Strengthened accountability across order-to-cash and procure-to-pay processes
• Enabled scalable growth through acquisitions and distribution expansion
© 2026 SAP or an SAP affiliate company. All rights reserved | PUBLIC