Mercury Engineering: Supporting cloud migration readiness with clear guidance for a strong future
Learn how guidance and professionalism from SAP gave Mercury Engineering a clear understanding of its next steps and connected the company with the right stakeholders. Download the DocumentINTERNAL – SAP Only (delete if public)
Mercury Engineering: Supporting
cloud migration readiness with clear
guidance for a strong future
Mercury Engineering Limited is a European leader in construction solutions. Headquartered
in Ireland, the company builds and manages complex engineering and construction projects
for top corporations worldwide. Since its founding in 1972, Mercury Engineering has
continuously delivered technologies and life-changing advancements that connect people,
communities, and businesses.
It’s this dedication to building connections that helps Mercury Engineering turn clients into
partners and people into teams while strengthening relationships that thrive. For example, the
company depends on strong collaboration with its technology partners to steer its business
toward a successful, cloud-first future. During a recent migration to the cloud, it realized it
needed a higher level of support and technical expertise than ever before.
Mercury Engineering: Supporting
cloud migration readiness with clear
guidance for a strong future
Mercury Engineering Limited is a European leader in construction solutions. Headquartered
in Ireland, the company builds and manages complex engineering and construction projects
for top corporations worldwide. Since its founding in 1972, Mercury Engineering has
continuously delivered technologies and life-changing advancements that connect people,
communities, and businesses.
It’s this dedication to building connections that helps Mercury Engineering turn clients into
partners and people into teams while strengthening relationships that thrive. For example, the
company depends on strong collaboration with its technology partners to steer its business
toward a successful, cloud-first future. During a recent migration to the cloud, it realized it
needed a higher level of support and technical expertise than ever before.
INTERNAL – SAP Only (delete if public)
“Using technical support from SAP, we received an
immediate response. Through a collaborative session
and detailed analysis, the team identified a licensing gap
that was stopping us from accessing the environment.
This guidance and professionalism gave us a clear
understanding of our next steps and connected us with
the right stakeholders.”
Ivan Sergeev, SAP HR and Payroll Functional Analyst, Mercury Engineering
Limited
Mercury Engineering Limited
Dublin, Ireland
www.mercuryeng.com
Industry
Construction
and real estate
Employees
~2,500
Revenue
€2 billion
Products and services
Mechanical and electrical
engineering, sprinkler systems
and fire protection, and data
technology services
Featured solution and services
SAP BTP and SAP Services and Support
Immediate
Response from technical
engineers at SAP
Smooth
Migration to the cloud
enabled through close
collaboration with SAP
Before: Challenges and opportunities
• Take advantage of more capabilities in SAP Business Technology Platform (SAP BTP)
• Locate SAP BTP, Cloud Foundry environment in the company subaccount while preparing to migrate
from SAP BTP, Neo environment
• Remove confusion around environment availability, which was slowing down the migration planning
process
Why SAP
• Extensive functionality available in SAP BTP
• Technical support from SAP Services and Support that provides immediate assistance through
dedicated screen-sharing sessions to analyze issues in detail
• Dedicated support engineer to determine the required licensing entitlement was not in place
After: Value-driven results
• Gained clarity on the root cause of the issue
• Understood the importance of proper licensing for access to SAP BTP, Cloud Foundry environment
• Established clear next steps, enabling confident migration preparation
Steering toward a future in the cloud with SAP Services and Support
108167enUS (26/07) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
“Using technical support from SAP, we received an
immediate response. Through a collaborative session
and detailed analysis, the team identified a licensing gap
that was stopping us from accessing the environment.
This guidance and professionalism gave us a clear
understanding of our next steps and connected us with
the right stakeholders.”
Ivan Sergeev, SAP HR and Payroll Functional Analyst, Mercury Engineering
Limited
Mercury Engineering Limited
Dublin, Ireland
www.mercuryeng.com
Industry
Construction
and real estate
Employees
~2,500
Revenue
€2 billion
Products and services
Mechanical and electrical
engineering, sprinkler systems
and fire protection, and data
technology services
Featured solution and services
SAP BTP and SAP Services and Support
Immediate
Response from technical
engineers at SAP
Smooth
Migration to the cloud
enabled through close
collaboration with SAP
Before: Challenges and opportunities
• Take advantage of more capabilities in SAP Business Technology Platform (SAP BTP)
• Locate SAP BTP, Cloud Foundry environment in the company subaccount while preparing to migrate
from SAP BTP, Neo environment
• Remove confusion around environment availability, which was slowing down the migration planning
process
Why SAP
• Extensive functionality available in SAP BTP
• Technical support from SAP Services and Support that provides immediate assistance through
dedicated screen-sharing sessions to analyze issues in detail
• Dedicated support engineer to determine the required licensing entitlement was not in place
After: Value-driven results
• Gained clarity on the root cause of the issue
• Understood the importance of proper licensing for access to SAP BTP, Cloud Foundry environment
• Established clear next steps, enabling confident migration preparation
Steering toward a future in the cloud with SAP Services and Support
108167enUS (26/07) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use