Mutua Madrileña: Building enterprise architecture that aligns with business transformation goals
Learn how Mutua Madrileña consolidated its IT landscape to align with business goals, reduce redundancy, and help secure its IT systems. Download the DocumentINTERNAL – SAP Only (delete if public)
Mutua Madrileña: Building enterprise
architecture that aligns with business
transformation goals
Mutua Madrileña S.A. is Spain’s leading general insurance group, with a wide-ranging
portfolio spanning insurance, mobility, and asset management in Europe and Latin
America. Rapid strategic diversification, including new ambitious plans every two to three
years, resulted in a correspondingly complex IT system that increased risk around
obsolescence, security, business continuity, and resource rationalization.
To bring structure to a fragmented, dispersed, and often outdated information landscape,
Mutua Madrileña needed a user-friendly way to track applications and document how
they are used to address strategic challenges. Luckily, it found the right tool to help align
IT and business transformation, manage risk, and maximize resources along the way.
Mutua Madrileña: Building enterprise
architecture that aligns with business
transformation goals
Mutua Madrileña S.A. is Spain’s leading general insurance group, with a wide-ranging
portfolio spanning insurance, mobility, and asset management in Europe and Latin
America. Rapid strategic diversification, including new ambitious plans every two to three
years, resulted in a correspondingly complex IT system that increased risk around
obsolescence, security, business continuity, and resource rationalization.
To bring structure to a fragmented, dispersed, and often outdated information landscape,
Mutua Madrileña needed a user-friendly way to track applications and document how
they are used to address strategic challenges. Luckily, it found the right tool to help align
IT and business transformation, manage risk, and maximize resources along the way.
INTERNAL – SAP Only (delete if public)
“Before SAP LeanIX, trying to understand our application
landscape felt like reading tarot cards or a crystal ball.
Now we have a structured, data-rich portfolio that
provides quantitative evidence for our recommendations.
This really helps us get the attention of senior leadership
and drive transformation decisions with confidence.”
Sergio Pinilla, Enterprise Architect, Mutua Madrileña S.A.
Mutua Madrileña S.A.
Madrid, Spain
www.mutua.es (Spanish)
Industry
Insurance
Employees
12,000
Revenue
€7.3 billion
Products and services
Life, automobile, health,
and accident insurance;
mobility; pension and
investment funds; asset
management
Featured solutions
SAP LeanIX
4 months
To populate the initial
application portfolio
using in-house
resources
500
Applications plus IT
components and interfaces
tracked in SAP LeanIX
Before: Challenges and opportunities
• Align IT and business transformation to help ensure old and new systems are ready to meet business
demand
• Mitigate risk and obsolescence by consolidating systems and helping to ensure continuously updated
and secure IT
• Rationalize resources and reduce costs by identifying redundant and unused applications
Why SAP
• High rating of SAP LeanIX solutions by global IT research and advisory firms
• Comprehensive user experience, including interactive reports and diagrams on applications
• Clear and regularly updated fact sheets and lifecycle catalogues on applications as well as built-in
survey questionnaires and task alerts that can be pushed out to users
After: Value-driven results
• Portfolio heatmap that gives an immediate view of application health, providing a data-driven view of
which systems are at risk of obsolescence
• Ability to link business transformation initiatives with specific applications and capabilities to help
ensure IT systems and focus are aligned with business priorities
• Application grouping by business function, making it easier to merge, retire, or rationalize systems to
reduce maintenance needs, server infrastructure, and licensing costs
Understanding the many aspects of the enterprise IT landscape
with SAP LeanIX
105682enUS (26/07) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Want to know more?
Watch the video
interview (Spanish with
English subtitles)
Watch the webcast
recording (Spanish)
“Before SAP LeanIX, trying to understand our application
landscape felt like reading tarot cards or a crystal ball.
Now we have a structured, data-rich portfolio that
provides quantitative evidence for our recommendations.
This really helps us get the attention of senior leadership
and drive transformation decisions with confidence.”
Sergio Pinilla, Enterprise Architect, Mutua Madrileña S.A.
Mutua Madrileña S.A.
Madrid, Spain
www.mutua.es (Spanish)
Industry
Insurance
Employees
12,000
Revenue
€7.3 billion
Products and services
Life, automobile, health,
and accident insurance;
mobility; pension and
investment funds; asset
management
Featured solutions
SAP LeanIX
4 months
To populate the initial
application portfolio
using in-house
resources
500
Applications plus IT
components and interfaces
tracked in SAP LeanIX
Before: Challenges and opportunities
• Align IT and business transformation to help ensure old and new systems are ready to meet business
demand
• Mitigate risk and obsolescence by consolidating systems and helping to ensure continuously updated
and secure IT
• Rationalize resources and reduce costs by identifying redundant and unused applications
Why SAP
• High rating of SAP LeanIX solutions by global IT research and advisory firms
• Comprehensive user experience, including interactive reports and diagrams on applications
• Clear and regularly updated fact sheets and lifecycle catalogues on applications as well as built-in
survey questionnaires and task alerts that can be pushed out to users
After: Value-driven results
• Portfolio heatmap that gives an immediate view of application health, providing a data-driven view of
which systems are at risk of obsolescence
• Ability to link business transformation initiatives with specific applications and capabilities to help
ensure IT systems and focus are aligned with business priorities
• Application grouping by business function, making it easier to merge, retire, or rationalize systems to
reduce maintenance needs, server infrastructure, and licensing costs
Understanding the many aspects of the enterprise IT landscape
with SAP LeanIX
105682enUS (26/07) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Want to know more?
Watch the video
interview (Spanish with
English subtitles)
Watch the webcast
recording (Spanish)
INTERNAL – SAP Only (delete if public)
“With SAP LeanIX, I can create an application fact sheet in
seconds. It immediately appears on the dashboard under
a specific transformation plan. Now, I can see everything
about an application’s health, usage, and relevance to the
business in one place.”
Francisco Jose González Muñoz, Enterprise Architect, Mutua Madrileña S.A.
Top
Rating from leading IT
research and advisory
firms
1
Dashboard to track
applications and their
place in the IT
landscape
As Mutua Madrileña S.A. was expanding its offerings in Europe and Latin America, the
company’s IT team faced significant operational challenges. Information was often
outdated, poorly maintained, and scattered across sources. Knowledge was siloed,
resulting in dependency on a given employee expert. There were so many IT systems in
place that the same task could be duplicated in multiple tools, while some applications
weren’t being used at all.
To better manage its enterprise IT architecture, Mutua Madrileña chose SAP LeanIX
solutions. With guidance and support from experts at SAP, eight members of the
company’s enterprise architecture team were able to document information on 500
applications as well as related components and interfaces in just four months.
Now, Mutua Madrileña can track its IT landscape across departments as well as group
companies. This includes the ability to survey employees on the tools they use every day.
Plus, capability tracking shows where multiple tools are being used to complete the same
task, allowing redundant software to be retired. The end result is more stable, efficient,
and cost-effective IT that is aligned with Mutua Madrileña’s business transformation goals.
Tracking application capabilities, usage, health, and relevance to
business transformation goals
“With SAP LeanIX, I can create an application fact sheet in
seconds. It immediately appears on the dashboard under
a specific transformation plan. Now, I can see everything
about an application’s health, usage, and relevance to the
business in one place.”
Francisco Jose González Muñoz, Enterprise Architect, Mutua Madrileña S.A.
Top
Rating from leading IT
research and advisory
firms
1
Dashboard to track
applications and their
place in the IT
landscape
As Mutua Madrileña S.A. was expanding its offerings in Europe and Latin America, the
company’s IT team faced significant operational challenges. Information was often
outdated, poorly maintained, and scattered across sources. Knowledge was siloed,
resulting in dependency on a given employee expert. There were so many IT systems in
place that the same task could be duplicated in multiple tools, while some applications
weren’t being used at all.
To better manage its enterprise IT architecture, Mutua Madrileña chose SAP LeanIX
solutions. With guidance and support from experts at SAP, eight members of the
company’s enterprise architecture team were able to document information on 500
applications as well as related components and interfaces in just four months.
Now, Mutua Madrileña can track its IT landscape across departments as well as group
companies. This includes the ability to survey employees on the tools they use every day.
Plus, capability tracking shows where multiple tools are being used to complete the same
task, allowing redundant software to be retired. The end result is more stable, efficient,
and cost-effective IT that is aligned with Mutua Madrileña’s business transformation goals.
Tracking application capabilities, usage, health, and relevance to
business transformation goals