Scaling growth while maintaining a 3-hour delivery promise
Groupe Touchette, Canada's largest tire distributor, operates a logistics-intensive business where speed, inventory availability, and service reliability are critical. As acquisitions, warehouse expansion, and SKU complexity increased, disconnected processes, siloed data, and spreadsheet-driven planning limited visibility across the business. By establishing integrated end-to-end operations on SAP, Groupe Touchette created a single source of truth, improved operational visibility, and built a scalable foundation capable of supporting continued growth without compromising service performance. Download the DocumentGroupe Touchette
Canada
https://www.grtouchette.com
Industry
Automotive (Tire distribution and
logistics)
Workforce
~2,000
Featured Solutions
SAP Cloud ERP Private
SAP Integrated Business Planning
Syntax
https://www.syntax.com
Long-term trusted SAP partner providing
technical expertise, implementation support,
and shared accountability. Syntax helped
Groupe Touchette extend and evolve its SAP
environment while supporting scalability,
governance, and future planning initiatives.
Scaling growth while maintaining a 3-hour
delivery promise
Groupe Touchette, Canada's largest tire distributor, operates a logistics-intensive
business where speed, inventory availability, and service reliability are critical. As
acquisitions, warehouse expansion, and SKU complexity increased, disconnected
processes, siloed data, and spreadsheet-driven planning limited visibility across the
business. By establishing integrated end-to-end operations on SAP, Groupe Touchette
created a single source of truth, improved operational visibility, and built a scalable
foundation capable of supporting continued growth without compromising service
performance.
Challenges
ERP supported by Excel and
SharePoint-based processes
Disconnected planning, logistics,
and reporting workflows
Difficulty scaling acquisitions,
warehouses, and SKU complexity
Outcomes
3-hour delivery promise maintained
across a growing distribution network
3-hour
50,000+ SKUs managed across
national operations
50,000+
“The biggest shift for us was
having integrated end-to-end
processes. It completely changed
how we see the business—
removing silos, creating a true
single source of truth, and helping
us understand dependencies and
accountability across the
organization.”
Denis Gallagher
VP of IT
Groupe Touchette
Want to know more
xxxxxenUS (26/07) © 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material
Canada
https://www.grtouchette.com
Industry
Automotive (Tire distribution and
logistics)
Workforce
~2,000
Featured Solutions
SAP Cloud ERP Private
SAP Integrated Business Planning
Syntax
https://www.syntax.com
Long-term trusted SAP partner providing
technical expertise, implementation support,
and shared accountability. Syntax helped
Groupe Touchette extend and evolve its SAP
environment while supporting scalability,
governance, and future planning initiatives.
Scaling growth while maintaining a 3-hour
delivery promise
Groupe Touchette, Canada's largest tire distributor, operates a logistics-intensive
business where speed, inventory availability, and service reliability are critical. As
acquisitions, warehouse expansion, and SKU complexity increased, disconnected
processes, siloed data, and spreadsheet-driven planning limited visibility across the
business. By establishing integrated end-to-end operations on SAP, Groupe Touchette
created a single source of truth, improved operational visibility, and built a scalable
foundation capable of supporting continued growth without compromising service
performance.
Challenges
ERP supported by Excel and
SharePoint-based processes
Disconnected planning, logistics,
and reporting workflows
Difficulty scaling acquisitions,
warehouses, and SKU complexity
Outcomes
3-hour delivery promise maintained
across a growing distribution network
3-hour
50,000+ SKUs managed across
national operations
50,000+
“The biggest shift for us was
having integrated end-to-end
processes. It completely changed
how we see the business—
removing silos, creating a true
single source of truth, and helping
us understand dependencies and
accountability across the
organization.”
Denis Gallagher
VP of IT
Groupe Touchette
Want to know more
xxxxxenUS (26/07) © 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material