MTY Franchising is one of North America’s largest restaurant franchisors, operating more than 96 brands and 7,100 locations across Canada and the United States. As the company expanded through acquisition, it accumulated three separate ERP systems —spanning more than 60 isolated database instances —along with multiple CRM platforms managing franchise contracts and billing. The fragmented landscape required manual reconciliation across systems, inconsistent financial processes by entity, and duplicated contract and billing data. To standardize operations and support continued growth, MTY selected SAP Cloud ERP Private as its financial core, supported by SAP Sales Cloud and SAP Service Cloud to centralize franchise contract management —establishing one integrated source of truth across finance, sales, and franchise operations.
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