UNIQA: Future-proofing insurance decisions with guided modernization of the enterprise architecture
Discover how UNIQA Insurance Group is meeting the pace of change in the insurance industry by modernizing its IT landscape with support through the RISE with SAP journey. Download the DocumentINTERNAL – SAP Only (delete if public)
UNIQA: Future-proofing insurance
decisions with guided modernization
of the enterprise architecture
UNIQA Insurance Group AG is one of the leading insurers in Austria and Central and
Eastern Europe, serving more than 17 million customers across 14 countries. With over
20,000 employees and strong sales partners, UNIQA focuses on delivering insurance that
genuinely helps people live healthier, safer, and better lives.
Like many large insurers, UNIQA reached a point where the pace of change was
accelerating but the IT landscape was already complex. The question wasn’t whether to
modernize but how to do it without putting daily operations at risk. The insurer needed to
see real improvements in performance, security, and compliance quickly while keeping
the business running smoothly and setting up the enterprise architecture to support what
comes next.
UNIQA: Future-proofing insurance
decisions with guided modernization
of the enterprise architecture
UNIQA Insurance Group AG is one of the leading insurers in Austria and Central and
Eastern Europe, serving more than 17 million customers across 14 countries. With over
20,000 employees and strong sales partners, UNIQA focuses on delivering insurance that
genuinely helps people live healthier, safer, and better lives.
Like many large insurers, UNIQA reached a point where the pace of change was
accelerating but the IT landscape was already complex. The question wasn’t whether to
modernize but how to do it without putting daily operations at risk. The insurer needed to
see real improvements in performance, security, and compliance quickly while keeping
the business running smoothly and setting up the enterprise architecture to support what
comes next.
INTERNAL – SAP Only (delete if public)
“We value the expertise from SAP’s enterprise architect for
the RISE with SAP journey. The guidance delivered is well
prepared and clearly structured while helping ensure
consistency across our SAP engagement and the delivery
of insights and innovation throughout our transformation.”
Richard Pusch, Technology and Governance—Architecture, UNIQA IT Services GmbH
UNIQA Insurance Group AG
Vienna, Austria
www.uniqagroup.com
Industry
Insurance
Employees and
exclusive sales partners
>20,000
Revenue
€6.6 billion
Products and services
Property, casualty, life,
and health insurance
Featured solutions
SAP Cloud ERP Private, SAP Business
Technology Platform, SAP Ariba,
SAP SuccessFactors, SAP Concur, and
SAP Cloud ALM
Low-risk
Modernization with
uninterrupted core
business operations
Quick
Gains in performance,
security, and compliance
realized early in the journey
Before: Challenges and opportunities
• Accelerated innovation cycles compelling UNIQA to modernize IT faster without disrupting operations
• Hybrid public and private cloud landscapes requiring tighter alignment for security and compliance
• Risk-sensitive transformation demanding a balance between long-term architecture change and a
clean core approach
Why SAP
• Enterprise architect for the RISE with SAP journey, providing structured guidance on methodology,
governance, dependency management, and value realization in modernizing the IT landscape
• Coordinated customer success management to align business and IT priorities and efforts across the
technology landscape
• Innovation enablement across SAP solutions—including an SAP Cloud ERP Private solution,
SAP Business Technology Platform, and SAP Ariba, SAP SuccessFactors, and SAP Concur solutions—
with guardrails for a clean core strategy
• Transparent operations through the SAP Cloud ALM solution, business process monitoring tools, and
proactive technical monitoring
After: Value-driven results
• Faster time to value through clearer governance and reduced execution friction
• Stronger business and IT alignment improving decision-making and delivery outcomes
• Future-ready enterprise architecture foundation supporting scale and long-term change
De-risking IT modernization and driving lasting business value
with RISE with SAP
100734enUS (26/02) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
“We value the expertise from SAP’s enterprise architect for
the RISE with SAP journey. The guidance delivered is well
prepared and clearly structured while helping ensure
consistency across our SAP engagement and the delivery
of insights and innovation throughout our transformation.”
Richard Pusch, Technology and Governance—Architecture, UNIQA IT Services GmbH
UNIQA Insurance Group AG
Vienna, Austria
www.uniqagroup.com
Industry
Insurance
Employees and
exclusive sales partners
>20,000
Revenue
€6.6 billion
Products and services
Property, casualty, life,
and health insurance
Featured solutions
SAP Cloud ERP Private, SAP Business
Technology Platform, SAP Ariba,
SAP SuccessFactors, SAP Concur, and
SAP Cloud ALM
Low-risk
Modernization with
uninterrupted core
business operations
Quick
Gains in performance,
security, and compliance
realized early in the journey
Before: Challenges and opportunities
• Accelerated innovation cycles compelling UNIQA to modernize IT faster without disrupting operations
• Hybrid public and private cloud landscapes requiring tighter alignment for security and compliance
• Risk-sensitive transformation demanding a balance between long-term architecture change and a
clean core approach
Why SAP
• Enterprise architect for the RISE with SAP journey, providing structured guidance on methodology,
governance, dependency management, and value realization in modernizing the IT landscape
• Coordinated customer success management to align business and IT priorities and efforts across the
technology landscape
• Innovation enablement across SAP solutions—including an SAP Cloud ERP Private solution,
SAP Business Technology Platform, and SAP Ariba, SAP SuccessFactors, and SAP Concur solutions—
with guardrails for a clean core strategy
• Transparent operations through the SAP Cloud ALM solution, business process monitoring tools, and
proactive technical monitoring
After: Value-driven results
• Faster time to value through clearer governance and reduced execution friction
• Stronger business and IT alignment improving decision-making and delivery outcomes
• Future-ready enterprise architecture foundation supporting scale and long-term change
De-risking IT modernization and driving lasting business value
with RISE with SAP
100734enUS (26/02) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use