Baker Gauges: Helping business processes measure up to cloud ERP with collaborative Technical Support

Learn how deep analysis, domain expertise, and a collaborative approach from SAP helped Baker Gauges India quickly embrace its move to SAP Cloud ERP. Download the Document

INTERNAL – SAP Only (delete if public)Baker Gauges: Helping businessprocesses measure up to cloud ERPwith collaborative technical supportWith the motto “. . . a passion for precision” since 1962, Baker Gauges India Pvt. Ltd. isthe number-one manufacturer of gauges and precision measuring instruments in India.Diverse clients in sectors spanning automotive, aerospace, pharmaceutical , agriculture,and marine rely on Baker for their linear dimensional measuring needs. Baker manufacturesa wide range of products including precision hand-held measuring instruments (such asmicrometers, calipers, and dial gauges), thread gauges, and multigauging solutions drivenby air-electronic systems and computer software.To support these operations, Baker wanted to migrate its on-premises ERP application tothe cloud. However, it needed technical support to address customization within the ITlandscape that made adapting processes to cloud ERP a challenge. Picture Credit | Baker Gauges India Pvt. Ltd., Pune, Maharashtra. Used withpermission.
INTERNAL – SAP Only (delete if public)“The deep analysis, domain expertise, and collaborative approach fromthe experts for SAP Cloud ERP are truly impressive. With their activesupport, we adopted key product functionalities with ease. We’reextremely satisfied with the level of customer support SAP provides.Manish Kumar, IT Manager, Baker Gauges India Pvt. Ltd.Baker Gauges India Pvt. Ltd.Pune, Maharashtrawww.bakergauges.comIndustryIndustrial manufacturingEmployees>1,000Products and servicesGauges and precisionmeasuring instrumentsFeatured solutions and servicesSAP Cloud ERP andSAP Enterprise SupportBaker Gauges worked with SAP’s development team and technical support experts forSAP Enterprise Support services, helping it: Adopt an SAP Cloud ERP solution to harness real-time insights, embedded AI, and scalableperformance across finance, supply chain, procurement, and more Address widespread embedded customization within its decade-old instance of the SAP ERPapplication, which had made it difficult to adapt business processes to cloud ERP Address knowledge gaps and empower IT consultants to remove these obstacles Ensure that business operations ran smoothly and without delays thanks to faster query resolution Successfully reengineer business processes within the framework of SAP Cloud ERPEmbracing new functionality of SAP Cloud ERP with greater easethanks to SAP Enterprise SupportPicture Credit | Baker Gauges India Pvt. Ltd., Pune, Maharashtra.Used with permission.99772enUS (26/01) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use