Deutsche Börse Group: Embedded AI across all SAP suite processes for a seamless and efficient UX
Learn how Joule allows Deutsche Börse Group to shape and simplify intelligent workflows across Finance, Procurement, HR, and Self Services. Discover how user experience is enhanced by delivering intuitive, personalized insights and automates routine tasks, which enables the end user to work smarter and more efficiently. Download the DocumentINTERNAL – SAP Only (delete if “Public”)
“Joule allows us to shape and simplify intelligent
workflows across Finance, Procurement, HR, and Self
Services. It enhances user experience by delivering
intuitive, personalized insights and automates routine
tasks, which enables the end user to work smarter and
more efficiently.”
Lars Bolanca, Managing Director Corporate IT, Deutsche Börse Group
Deutsche Börse Group
Eschborn, Germany,
https://www.deutsche-
boerse.com
Industry
Financial Service
Infrastructure Provider
Employees
16,000+
Revenue:
€5.8 Billion
Products and services
Financial market
infrastructure: Exchange
trading (Xetra, Eurex),
Clearing and settlement
(Clearstream), Custody,
Market data and indices
Featured SAP solutions:
Joule, SAP AI Services,
generative AI hub.
Improved
User experience and
decision making
Faster
And more efficient
operational workflows
Before: Challenges and opportunities
• Manual, non-integrated processes limiting scalability and efficiency
• A fragmented data landscape creating complexity and impacting end-user service quality
• A commitment to leveraging AI to future-proof capabilities, enhance operational efficiency, and deliver
a seamless user experience (UX)
Why SAP?
• Broad SAP S/4HANA footprint across corporate functions made Joule copilot the natural choice
• Joule embedded across supported business processes for seamless integration
• Enhanced decision-making, efficiency, and user satisfaction through a unified experience
After: Value-driven results
• Accelerated, data-driven decisions across finance, procurement, HR, and self services
• Streamlined operations and reduced manual work across support functions
• Improved user experience with Joule assistants embedded in daily workflows
• Positioned as a first-mover and innovation-driver in AI adoption within a regulated industry
Deutsche Börse Group: Embedded AI across all
SAP suite processes for a seamless and efficient UX
100751enUS (26/01) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
“Joule allows us to shape and simplify intelligent
workflows across Finance, Procurement, HR, and Self
Services. It enhances user experience by delivering
intuitive, personalized insights and automates routine
tasks, which enables the end user to work smarter and
more efficiently.”
Lars Bolanca, Managing Director Corporate IT, Deutsche Börse Group
Deutsche Börse Group
Eschborn, Germany,
https://www.deutsche-
boerse.com
Industry
Financial Service
Infrastructure Provider
Employees
16,000+
Revenue:
€5.8 Billion
Products and services
Financial market
infrastructure: Exchange
trading (Xetra, Eurex),
Clearing and settlement
(Clearstream), Custody,
Market data and indices
Featured SAP solutions:
Joule, SAP AI Services,
generative AI hub.
Improved
User experience and
decision making
Faster
And more efficient
operational workflows
Before: Challenges and opportunities
• Manual, non-integrated processes limiting scalability and efficiency
• A fragmented data landscape creating complexity and impacting end-user service quality
• A commitment to leveraging AI to future-proof capabilities, enhance operational efficiency, and deliver
a seamless user experience (UX)
Why SAP?
• Broad SAP S/4HANA footprint across corporate functions made Joule copilot the natural choice
• Joule embedded across supported business processes for seamless integration
• Enhanced decision-making, efficiency, and user satisfaction through a unified experience
After: Value-driven results
• Accelerated, data-driven decisions across finance, procurement, HR, and self services
• Streamlined operations and reduced manual work across support functions
• Improved user experience with Joule assistants embedded in daily workflows
• Positioned as a first-mover and innovation-driver in AI adoption within a regulated industry
Deutsche Börse Group: Embedded AI across all
SAP suite processes for a seamless and efficient UX
100751enUS (26/01) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use