SER7 Demo Script for SAP S/4HANA 2025 SP00 Fully-Activated Appliance: Service - Workforce Procurement
2
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
Table of Contents
1 How Can This Script Be Used? 4
1.1 Passwords for the pre-configured demo users 4
2 Demo Story: Workforce Procurement 5
2.1 Create and Release Service Order 5
2.2 Create Purchase Order 8
2.3 Create Service Entry Sheet and Send for Approval 9
2.4 Approve Service Entry Sheet 12
2.5 Complete Service Confirmation and Service Order 14
2.6 Release Service Confirmation for Billing 15
2.7 Bill Service 16
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
Table of Contents
1 How Can This Script Be Used? 4
1.1 Passwords for the pre-configured demo users 4
2 Demo Story: Workforce Procurement 5
2.1 Create and Release Service Order 5
2.2 Create Purchase Order 8
2.3 Create Service Entry Sheet and Send for Approval 9
2.4 Approve Service Entry Sheet 12
2.5 Complete Service Confirmation and Service Order 14
2.6 Release Service Confirmation for Billing 15
2.7 Bill Service 16
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© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
Document History
Revision Date Change
1.0 December 2024 Retested and release for customer for SAP S/4HANA 2023 FPS02.
The content of this demo guide was formerly included in the Service demo
guide.
New Service Manager business role applied (incl. spaces and pages)
1.1 April 2025 Upgrade to FPS03
1.2 December 2025 Upgrade to 2025
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
Document History
Revision Date Change
1.0 December 2024 Retested and release for customer for SAP S/4HANA 2023 FPS02.
The content of this demo guide was formerly included in the Service demo
guide.
New Service Manager business role applied (incl. spaces and pages)
1.1 April 2025 Upgrade to FPS03
1.2 December 2025 Upgrade to 2025
4
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
1 How Can This Script Be Used?
This demo script has been written for usage with the SAP S/4HANA 2025 Fully-Activated Appliance (in short
“appliance” in this script), hence you will need such an appliance to make use of this guide.
The appliance can be brought up in two ways, and the demo scenario in this script is largely the same for both:
1. Via SAP Cloud Appliance Library (hosted on cloud providers)
You need a cloud provider account at AWS, MS Azure, or GCP. With this, you can deploy the appliance within
1-2 hours from https://cal.sap.com > Solutions > SAP S/4HANA 2025 Fully-Activated Appliance.
2. Via installing it on your own on-premise hardware.
You need to provide your own hardware, and order & install the appliance as explained in SAP Note 2041140.
If you are new to the SAP S/4HANA Fully-Activated Appliance, introductory information can be found here:
https://blogs.sap.com/2018/12/12/sap-s4hana-fully-activated-appliance-create-your-sap-s4hana-1809-
system-in-a-fraction-of-the-usual-setup-time/
Important:
Before you start your demo, please read SAP S/4HANA Fully-Activated Appliance: Demo Scripts for information
about necessary preparations, especially any post-deployment steps to ensure the full functionality of your
appliance. These steps are covered in sections:
B) General Remarks
C) Post-deployment Steps
D) Log-on to the system
Besides this, you will also find links to all demo scripts on this page.
1.1 Passwords for the pre-configured demo users
Please contact your company’s system administrator for your company-specific demo user passwords. Demo
users provided in the appliance which are used for the Demo Scripts were delivered with the password
“Welcome1”, however SAP recommends changing these.
If you experience user/logon issues, please contact your team’s SAP S/4HANA Appliance system administrator.
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
1 How Can This Script Be Used?
This demo script has been written for usage with the SAP S/4HANA 2025 Fully-Activated Appliance (in short
“appliance” in this script), hence you will need such an appliance to make use of this guide.
The appliance can be brought up in two ways, and the demo scenario in this script is largely the same for both:
1. Via SAP Cloud Appliance Library (hosted on cloud providers)
You need a cloud provider account at AWS, MS Azure, or GCP. With this, you can deploy the appliance within
1-2 hours from https://cal.sap.com > Solutions > SAP S/4HANA 2025 Fully-Activated Appliance.
2. Via installing it on your own on-premise hardware.
You need to provide your own hardware, and order & install the appliance as explained in SAP Note 2041140.
If you are new to the SAP S/4HANA Fully-Activated Appliance, introductory information can be found here:
https://blogs.sap.com/2018/12/12/sap-s4hana-fully-activated-appliance-create-your-sap-s4hana-1809-
system-in-a-fraction-of-the-usual-setup-time/
Important:
Before you start your demo, please read SAP S/4HANA Fully-Activated Appliance: Demo Scripts for information
about necessary preparations, especially any post-deployment steps to ensure the full functionality of your
appliance. These steps are covered in sections:
B) General Remarks
C) Post-deployment Steps
D) Log-on to the system
Besides this, you will also find links to all demo scripts on this page.
1.1 Passwords for the pre-configured demo users
Please contact your company’s system administrator for your company-specific demo user passwords. Demo
users provided in the appliance which are used for the Demo Scripts were delivered with the password
“Welcome1”, however SAP recommends changing these.
If you experience user/logon issues, please contact your team’s SAP S/4HANA Appliance system administrator.
5
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
2 Demo Story: Workforce Procurement
In this business process the service manager creates a service order with which 3rd party services are requested
via purchase requistion. The purchasing manager creates the purchase order, and after the 3rd party service
providers have completed their tasks, a lean service entry sheet is created. Based on the service entry sheet, a
service confirmation is created automatically which then can be billed.
The following pre-defined users are available for this demo story:
User Details
SERV_MAN The service manager role is used to process service documents and
related billing documents.
S4H_MM The purchasing manager role is used to create the purchase order and
the lean service entry sheet.
The scenarios in this demo script have been tested with the SAP Best Practices master data mentioned in the
scenarios below. For a complete overview of master data available for the SAP Best Practices for SAP S/4HANA
(on premise) solution, refer to this document: Your Master Data | SAP Help Portal
(https://help.sap.com/docs/s4hana-best-practices/s4hana2025-fps0-master-data/your-master-data).
Note: Depending on the release / feature package stack (FPS) that you are using, the screens might look a bit
different due to different Fiori themes used. You can toggle the Fiori themes under User profile → Settings.
2.1 Create and Release Service Order
In this step, the service manager creates a service order to request services from an external service provider.
When using the External Service Item category, after releasing the service order a purchase requisition is created.
What you will do What you will see
Log on to the Fiori
Launchpad:
User: SERV_MAN
Password: Welcome1
<or see section 1.1>
Language: English
Client: 100
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
2 Demo Story: Workforce Procurement
In this business process the service manager creates a service order with which 3rd party services are requested
via purchase requistion. The purchasing manager creates the purchase order, and after the 3rd party service
providers have completed their tasks, a lean service entry sheet is created. Based on the service entry sheet, a
service confirmation is created automatically which then can be billed.
The following pre-defined users are available for this demo story:
User Details
SERV_MAN The service manager role is used to process service documents and
related billing documents.
S4H_MM The purchasing manager role is used to create the purchase order and
the lean service entry sheet.
The scenarios in this demo script have been tested with the SAP Best Practices master data mentioned in the
scenarios below. For a complete overview of master data available for the SAP Best Practices for SAP S/4HANA
(on premise) solution, refer to this document: Your Master Data | SAP Help Portal
(https://help.sap.com/docs/s4hana-best-practices/s4hana2025-fps0-master-data/your-master-data).
Note: Depending on the release / feature package stack (FPS) that you are using, the screens might look a bit
different due to different Fiori themes used. You can toggle the Fiori themes under User profile → Settings.
2.1 Create and Release Service Order
In this step, the service manager creates a service order to request services from an external service provider.
When using the External Service Item category, after releasing the service order a purchase requisition is created.
What you will do What you will see
Log on to the Fiori
Launchpad:
User: SERV_MAN
Password: Welcome1
<or see section 1.1>
Language: English
Client: 100