Sadly, there is no perfect quality, and components fail in the field every day. But luckily for Automotive suppliers, this information travels back through the supply chain. Therefore, every problem in the field could be transformed into an opportunity to improve.This data represents a financial claim from the OEMs, or it serves as information about which components have failed in the field. It is, however, not meant as a data source to trigger processes (in the SAP System) or to create insightful analytics, even though it is a very rich data source.SAP ACS Solutions: Based on the demand of out customers, we have created ACS solutions to use warranty field data to trigger processes and to create analytics.
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