PTT Group: Solving issues with granular details
Learn how the technical support team from SAP Enterprise Support quickly responded to PTT Group's requests and walked it through the process of resolving its problem. Download the DocumentINTERNAL – SAP Only (delete if public)
“We had an issue with the granular details of
an entry in the compatibility scope matrix for
SAP S/4HANA. The technical support team from
SAP Enterprise Support quickly responded to
my requests and walked us through every
implication. We are grateful for the clarification
the team provided.”
Kitipat Naowarat, Consultant, Oil and Upstream Applications, PTT Group
99204enUS (25/08) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
PTT Group
Bangkok, Thailand
www.pttplc.com
Industry
Oil, gas, and energy
Employees
>3,500
Products and services
Oil and gas exploration, refining,
petrochemicals, power generation, and
retail marketing of lubricants and fuels
Featured services
SAP Enterprise Support offerings
“We had an issue with the granular details of
an entry in the compatibility scope matrix for
SAP S/4HANA. The technical support team from
SAP Enterprise Support quickly responded to
my requests and walked us through every
implication. We are grateful for the clarification
the team provided.”
Kitipat Naowarat, Consultant, Oil and Upstream Applications, PTT Group
99204enUS (25/08) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
PTT Group
Bangkok, Thailand
www.pttplc.com
Industry
Oil, gas, and energy
Employees
>3,500
Products and services
Oil and gas exploration, refining,
petrochemicals, power generation, and
retail marketing of lubricants and fuels
Featured services
SAP Enterprise Support offerings