IQOS –Integrated Quality Optimization System: SD-Integration to quality-notification item

Solution Objectives▪ Quickly assignment of SD-Requests for error positions of customer claim (credit item, return sales order, …)▪ Assign of several SD-Orders to administrate for a customer claimSolution Concept▪ Assign one of a SD-Order (credit item, return sales order, …) per notification activity to a claim position▪ Relationship of the created SD-Order with the quality notification and display of the linked SD-Orders at notification transaction history▪ Navigation in the linked SD-Orders via notification transaction history Download the Document