Asahi Group Holdings: Being grateful for fast-paced service and building trust for future collaborations
Learn how the technical support team from SAP Enterprise Support promptly and passionately addressed the issues that arose during Asahi Group's transition project. Download the DocumentINTERNAL – SAP Only (delete if public)
Asahi Group Holdings: Being grateful
for fast-paced service and building
trust for future collaborations
Asahi Group Holdings Ltd. is a global beverage and food company with a rich heritage dating
back to its establishment in Japan in 1889. A leader in the industry, Asahi Group offers a diverse
portfolio of iconic brands spanning beer, alcoholic and nonalcoholic beverages, and food,
united by a commitment to innovation, quality, and delivering on its great taste promise. Its
portfolio boasts premium beers such as Asahi Super Dry, Peroni Nastro Azzurro, Kozel, Pilsner
Urquell, and Grolsch, alongside other renowned brands acquired from breweries worldwide,
some with centuries of history.
With a global presence primarily in Japan, Europe, Oceania, and Southeast Asia, Asahi Group
provides over 10 billion liters of beverages annually. Driven by the corporate mission to “make
the world shine,” Asahi Group is dedicated to fostering connections among people and building
a sustainable future. Picture Credit | Asahi Group Holdings Ltd., Tokyo, Japan. Used with permission.
Asahi Group Holdings: Being grateful
for fast-paced service and building
trust for future collaborations
Asahi Group Holdings Ltd. is a global beverage and food company with a rich heritage dating
back to its establishment in Japan in 1889. A leader in the industry, Asahi Group offers a diverse
portfolio of iconic brands spanning beer, alcoholic and nonalcoholic beverages, and food,
united by a commitment to innovation, quality, and delivering on its great taste promise. Its
portfolio boasts premium beers such as Asahi Super Dry, Peroni Nastro Azzurro, Kozel, Pilsner
Urquell, and Grolsch, alongside other renowned brands acquired from breweries worldwide,
some with centuries of history.
With a global presence primarily in Japan, Europe, Oceania, and Southeast Asia, Asahi Group
provides over 10 billion liters of beverages annually. Driven by the corporate mission to “make
the world shine,” Asahi Group is dedicated to fostering connections among people and building
a sustainable future. Picture Credit | Asahi Group Holdings Ltd., Tokyo, Japan. Used with permission.
INTERNAL – SAP Only (delete if public)
“I would like to express my heartfelt gratitude to the Technical Support team for promptly and
passionately addressing the issues that arose during the transition. They took the time to resolve
the issues in a way that far exceeded expectations. Having such exceptionally talented individuals
in your company clearly indicates the high quality of your services, which is immensely reassuring
for us SAP consultants.”
Sumomo Misaki, Technology Consulting, Asahi Group Holdings Ltd.
To resolve complex and time-sensitive issues encountered during a critical system upgrade and
migration to a new production environment, Asahi Group Holdings sought help from the Technical
Support team, securing:
• Immediate and dedicated assistance and expert problem-solving skills
• Successful completion of the critical system upgrade and migration
• Strengthened trust in the support capabilities of Technical Support
• Recognition of exceptional service quality delivered by Technical Support, increasing the likelihood
of future collaboration
• Positive reflection on the company’s quality and reliability
Navigating complexity to achieve a smooth system upgrade with
Technical Support
Asahi Group Holdings Ltd.
Tokyo, Japan
www.asahigroup-holdings.com
Industry
Consumer
products
Employees
~30,000
Revenue
¥2,939 billion
(US$19 billion)
Products and services
Beer and other beverages
Featured services
Technical Support
“I would like to express my heartfelt gratitude to the Technical Support team for promptly and
passionately addressing the issues that arose during the transition. They took the time to resolve
the issues in a way that far exceeded expectations. Having such exceptionally talented individuals
in your company clearly indicates the high quality of your services, which is immensely reassuring
for us SAP consultants.”
Sumomo Misaki, Technology Consulting, Asahi Group Holdings Ltd.
To resolve complex and time-sensitive issues encountered during a critical system upgrade and
migration to a new production environment, Asahi Group Holdings sought help from the Technical
Support team, securing:
• Immediate and dedicated assistance and expert problem-solving skills
• Successful completion of the critical system upgrade and migration
• Strengthened trust in the support capabilities of Technical Support
• Recognition of exceptional service quality delivered by Technical Support, increasing the likelihood
of future collaboration
• Positive reflection on the company’s quality and reliability
Navigating complexity to achieve a smooth system upgrade with
Technical Support
Asahi Group Holdings Ltd.
Tokyo, Japan
www.asahigroup-holdings.com
Industry
Consumer
products
Employees
~30,000
Revenue
¥2,939 billion
(US$19 billion)
Products and services
Beer and other beverages
Featured services
Technical Support