Cangshan Cutlery Company: Premier products, exceptional customer service

The CangshanCutlery Company offers both Western-and Japanese-style knives that deliver performance meeting the high standards of even the world’s top chefs. Demand quickly grew for the company’s beautifully designed, highly functional cutlery, crafted with premier materials. Since 2015, their products have been distributed in the U.S., embodying the company’s ethos of “Beautiful Function.” The company, which describes itself as a “startup disruptor,” is now creating a state-of-the-art manufacturing facility in Georgetown, Texas. As the business grew in size and complexity, Cangshanrecognized the need for a comprehensive ERP system that could scale with operations. SAP provided the solution. Download the Document

Cangshan Cutlery Company: Premierproducts, exceptional customerserviceThe Cangshan Cutlery Company offers both Western- and Japanese-style knives thatdeliver performance meeting the high standards of even the world’s top chefs. Demandquickly grew for the company’s beautifully designed, highly functional cutlery, craftedwith premier materials. Since 2015, their products have been distributed in the U.S.,embodying the company’s ethos of “Beautiful Function.” The company, which describesitself as a “startup disruptor,” is now creating a state-of-the-art manufacturing facility inGeorgetown, Texas. As the business grew in size and complexity, Cangshan recognizedthe need for a comprehensive ERP system that could scale with operations. SAPprovided the solution.
We weren‘t aware of a solution like RISE with SAP thatcould grow with us in terms of features and costs. Thatscalability was a deciding factor for us.“Rick Loofs, COO, Cangshan Cutlery CompanyCangshan Cutlery Company111 Halmar CoveGeorgetown, Texas 78628www.cangshancutlery.comIndustryRetailEmployees47Products and servicesPremium CutleryFeatured solutionsSAP S/4HANA Cloud Public EditionSAP Extended Warehouse Management100%Increase inshipments per day98.5%Inventory accuracywithin the first 6 monthsafter implementationBefore: Challenges and opportunities Lack of integration between the U.S. ERP system and overseas manufacturing operations, limitingvisibility and operational efficiency Reliance on time-consuming manual processes, lacking warehouse management functionality Report multiple sources of data, pulling from systems to work within ExcelWhy SAP and Navigator Business Solutions SAP’s extensive manufacturing expertise, established business processes, and industry bestpractices Ease of integration with partners using EDI and APIs, and independent partners‘ data sharingprocesses Navigator’s comprehensive discovery process, tailored the implementation of Cangshan uniquepathwaysAfter: Value-driven results On-demand data access eliminated troubleshooting orders, replaced spreadsheets and manualmethods Necessary functionality with minimal customizations, keeps SAP clean core and minimizes technicaldebt Easy on-demand access to metrics through tailored dashboards and granular control oftransactionsOptimizing business processes now and building a strongfoundation for the future with SAP S/4HANA