Cangshan Cutlery Company: Premier products, exceptional customer service
Cangshan Cutlery Company: Premier
products, exceptional customer
service
The Cangshan Cutlery Company offers both Western- and Japanese-style knives that
deliver performance meeting the high standards of even the world’s top chefs. Demand
quickly grew for the company’s beautifully designed, highly functional cutlery, crafted
with premier materials. Since 2015, their products have been distributed in the U.S.,
embodying the company’s ethos of “Beautiful Function.” The company, which describes
itself as a “startup disruptor,” is now creating a state-of-the-art manufacturing facility in
Georgetown, Texas. As the business grew in size and complexity, Cangshan recognized
the need for a comprehensive ERP system that could scale with operations. SAP
provided the solution.
products, exceptional customer
service
The Cangshan Cutlery Company offers both Western- and Japanese-style knives that
deliver performance meeting the high standards of even the world’s top chefs. Demand
quickly grew for the company’s beautifully designed, highly functional cutlery, crafted
with premier materials. Since 2015, their products have been distributed in the U.S.,
embodying the company’s ethos of “Beautiful Function.” The company, which describes
itself as a “startup disruptor,” is now creating a state-of-the-art manufacturing facility in
Georgetown, Texas. As the business grew in size and complexity, Cangshan recognized
the need for a comprehensive ERP system that could scale with operations. SAP
provided the solution.
“We weren‘t aware of a solution like RISE with SAP that
could grow with us in terms of features and costs. That
scalability was a deciding factor for us.“
Rick Loofs, COO, Cangshan Cutlery Company
Cangshan Cutlery Company
111 Halmar Cove
Georgetown, Texas 78628
www.cangshancutlery.com
Industry
Retail
Employees
47
Products and services
Premium Cutlery
Featured solutions
SAP S/4HANA Cloud Public Edition
SAP Extended Warehouse Management
100%
Increase in
shipments per day
98.5%
Inventory accuracy
within the first 6 months
after implementation
Before: Challenges and opportunities
• Lack of integration between the U.S. ERP system and overseas manufacturing operations, limiting
visibility and operational efficiency
• Reliance on time-consuming manual processes, lacking warehouse management functionality
• Report multiple sources of data, pulling from systems to work within Excel
Why SAP and Navigator Business Solutions
• SAP’s extensive manufacturing expertise, established business processes, and industry best
practices
• Ease of integration with partners using EDI and APIs, and independent partners‘ data sharing
processes
• Navigator’s comprehensive discovery process, tailored the implementation of Cangshan unique
pathways
After: Value-driven results
• On-demand data access eliminated troubleshooting orders, replaced spreadsheets and manual
methods
• Necessary functionality with minimal customizations, keeps SAP clean core and minimizes technical
debt
• Easy on-demand access to metrics through tailored dashboards and granular control of
transactions
Optimizing business processes now and building a strong
foundation for the future with SAP S/4HANA
could grow with us in terms of features and costs. That
scalability was a deciding factor for us.“
Rick Loofs, COO, Cangshan Cutlery Company
Cangshan Cutlery Company
111 Halmar Cove
Georgetown, Texas 78628
www.cangshancutlery.com
Industry
Retail
Employees
47
Products and services
Premium Cutlery
Featured solutions
SAP S/4HANA Cloud Public Edition
SAP Extended Warehouse Management
100%
Increase in
shipments per day
98.5%
Inventory accuracy
within the first 6 months
after implementation
Before: Challenges and opportunities
• Lack of integration between the U.S. ERP system and overseas manufacturing operations, limiting
visibility and operational efficiency
• Reliance on time-consuming manual processes, lacking warehouse management functionality
• Report multiple sources of data, pulling from systems to work within Excel
Why SAP and Navigator Business Solutions
• SAP’s extensive manufacturing expertise, established business processes, and industry best
practices
• Ease of integration with partners using EDI and APIs, and independent partners‘ data sharing
processes
• Navigator’s comprehensive discovery process, tailored the implementation of Cangshan unique
pathways
After: Value-driven results
• On-demand data access eliminated troubleshooting orders, replaced spreadsheets and manual
methods
• Necessary functionality with minimal customizations, keeps SAP clean core and minimizes technical
debt
• Easy on-demand access to metrics through tailored dashboards and granular control of
transactions
Optimizing business processes now and building a strong
foundation for the future with SAP S/4HANA