Roche - SAP Innovation Awards 2025
Roche developed the Moncton Tool, enabling a systematic approach to material master data discontinuation. Highlights included: * Ensured data quality and optimized supply chain operations to minimize errors and improve patient safety.* Implemented Native SAP HANA for virtualized logic execution, eliminating redundant data layers.* Used SAP BW (Business Warehouse) ADSO (Advanced DataStore Object) with minimal storage, providing base data for powerful SAP HANA Calculation Views. Download the DocumentPUBLIC
Entry Pitch Deck
Roche
Life Sciences
Transforming Supply Chain Efficiency and
Compliance: Accelerating Decision-Making for
Life-Saving Medications
PTS Business Capability Office Master Data and Analytics Team
Entry Pitch Deck
Roche
Life Sciences
Transforming Supply Chain Efficiency and
Compliance: Accelerating Decision-Making for
Life-Saving Medications
PTS Business Capability Office Master Data and Analytics Team
COMPANY NAME:
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company information
2
F. Hoffmann-La Roche Ltd
Basel, Switzerland
Life Sciences
https://www.roche.com/
> 103,249
Founded in 1896, Roche is a global leader in healthcare, providing diagnostics and
transformative medicines across major disease areas.
Roche's mission is to develop new medicines and diagnostics that help patients
live longer and better lives. Roche's strategy relies on science, data insights, and
technology to shape future healthcare innovations.
Roche has been recognized as one of the most
sustainable healthcare companies with a holistic approach of minimizing
environmental impacts (vision to achieve real zero carbon emissions by 2050),
contributing to society, and investing into the economy.
PUBLIC
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company information
2
F. Hoffmann-La Roche Ltd
Basel, Switzerland
Life Sciences
https://www.roche.com/
> 103,249
Founded in 1896, Roche is a global leader in healthcare, providing diagnostics and
transformative medicines across major disease areas.
Roche's mission is to develop new medicines and diagnostics that help patients
live longer and better lives. Roche's strategy relies on science, data insights, and
technology to shape future healthcare innovations.
Roche has been recognized as one of the most
sustainable healthcare companies with a holistic approach of minimizing
environmental impacts (vision to achieve real zero carbon emissions by 2050),
contributing to society, and investing into the economy.
PUBLIC
CHALLENGE: SOLUTION: OUTCOME:
Transforming Pharma Supply Chain & Compliance
improvement in patient safety, waste
reduction, and data processing speed
• Increase in resource utilization, enhancing
support and maintenance efficiency.
• Reduction in change implementation time,
enabling agile business operations
Accuracy and zero delays in delivering
business-critical data for real-time
decision-making.
F. Hoffmann-La Roche Ltd
30% 100%
• Compliance risks, inefficiencies in supply
chain management, and production
challenges impacting patient health.
• High data load time and duplicate data stored
across multiple layers.
• Frequent process chain failures, requiring
extensive monitoring and resource allocation.
• Any minor enhancement required a time-
consuming historical data reload.
• Developed the Moncton Tool, enabling a
systematic approach to material master data
discontinuation.
• Ensured data quality and optimized supply chain
operations to minimize errors and improve patient
safety.
• Implemented Native SAP HANA for virtualized
logic execution, eliminating redundant data layers.
• Used SAP BW (Business Warehouse) ADSO
(Advanced DataStore Object) with minimal
storage, providing base data for powerful SAP
HANA Calculation Views.
.
• 70% faster data availability with zero errors due to SAP
HANA.
• Significant reduction in physical data storage layers,
enhancing efficiency.
• Drastic decrease in monitoring efforts, freeing up
resources for higher-value tasks.
• Minimal downtime for service updates, as new logic
was appended virtually in SAP HANA.
• 2+ critical business needs addressed: Compliance risk
mitigation and faster decision-making for life-saving drugs.
PUBLIC
70%
Transforming Pharma Supply Chain & Compliance
improvement in patient safety, waste
reduction, and data processing speed
• Increase in resource utilization, enhancing
support and maintenance efficiency.
• Reduction in change implementation time,
enabling agile business operations
Accuracy and zero delays in delivering
business-critical data for real-time
decision-making.
F. Hoffmann-La Roche Ltd
30% 100%
• Compliance risks, inefficiencies in supply
chain management, and production
challenges impacting patient health.
• High data load time and duplicate data stored
across multiple layers.
• Frequent process chain failures, requiring
extensive monitoring and resource allocation.
• Any minor enhancement required a time-
consuming historical data reload.
• Developed the Moncton Tool, enabling a
systematic approach to material master data
discontinuation.
• Ensured data quality and optimized supply chain
operations to minimize errors and improve patient
safety.
• Implemented Native SAP HANA for virtualized
logic execution, eliminating redundant data layers.
• Used SAP BW (Business Warehouse) ADSO
(Advanced DataStore Object) with minimal
storage, providing base data for powerful SAP
HANA Calculation Views.
.
• 70% faster data availability with zero errors due to SAP
HANA.
• Significant reduction in physical data storage layers,
enhancing efficiency.
• Drastic decrease in monitoring efforts, freeing up
resources for higher-value tasks.
• Minimal downtime for service updates, as new logic
was appended virtually in SAP HANA.
• 2+ critical business needs addressed: Compliance risk
mitigation and faster decision-making for life-saving drugs.
PUBLIC
70%
4
Appreciate the efficient way of handling the design, The tool helps to the
society, to the patients finally.
Your willingness to embracing new challenges has really helped to come
up with such a nice outcome.
Kudos for ensuring end user delight!
Huge improvement was there after implementing the change with
SAP HANA.
Users are really Happy overall.
Emma Cui (Moncton Product Owner )
Ed Svoboda (Business Capability Specialist (BCS))
Jay Desai (Master Data Specialist)
PUBLIC
Appreciate the efficient way of handling the design, The tool helps to the
society, to the patients finally.
Your willingness to embracing new challenges has really helped to come
up with such a nice outcome.
Kudos for ensuring end user delight!
Huge improvement was there after implementing the change with
SAP HANA.
Users are really Happy overall.
Emma Cui (Moncton Product Owner )
Ed Svoboda (Business Capability Specialist (BCS))
Jay Desai (Master Data Specialist)
PUBLIC
COMPANY NAME:
Participating partner information
As a trusted partner, TCS is delivering Roche's
mission through SAP BW solution . The solution to
Material Master data discontinuation enhanced
support efficiency and reduced change
implementation time leading to significant increase
in resource utilization. It had positive impact on
patient safety and waste reduction . The solution is
accurate and helps in real time decision making.
- Arupananda Bandyopadhyay - Delivery Head,
TCS
5
TATA Consultancy Services
TCS has been a pivotal partner in Roche’s digital transformation journey,
leveraging its extensive experience in executing large-scale projects across the
pharmaceutical and life sciences industries. With deep expertise in SAP-driven
solutions, TCS played a crucial role in designing and implementing a highly
efficient, cost-effective, and scalable data management system. This solution
streamlined supply chain operations, ensured regulatory compliance, and
enhanced patient safety by improving data accuracy and availability. By reducing
operational inefficiencies and enabling real-time decision-making, TCS and SAP
empowered Roche to drive innovation, optimize costs, and deliver life-saving
medications more efficiently—reinforcing TCS’s commitment to transforming
industries through digital excellence.
Tata Consultancy Services is an IT services, consulting, and business solutions
organization that has been partnering with many of the world’s largest businesses
in their transformation journeys for over 56 years. Its consulting-led, cognitive-
powered portfolio of business, technology, and engineering services and solutions
is delivered through its unique Location-independent Agile delivery model,
recognized as a benchmark of excellence in software development.
PUBLIC
Participating partner information
As a trusted partner, TCS is delivering Roche's
mission through SAP BW solution . The solution to
Material Master data discontinuation enhanced
support efficiency and reduced change
implementation time leading to significant increase
in resource utilization. It had positive impact on
patient safety and waste reduction . The solution is
accurate and helps in real time decision making.
- Arupananda Bandyopadhyay - Delivery Head,
TCS
5
TATA Consultancy Services
TCS has been a pivotal partner in Roche’s digital transformation journey,
leveraging its extensive experience in executing large-scale projects across the
pharmaceutical and life sciences industries. With deep expertise in SAP-driven
solutions, TCS played a crucial role in designing and implementing a highly
efficient, cost-effective, and scalable data management system. This solution
streamlined supply chain operations, ensured regulatory compliance, and
enhanced patient safety by improving data accuracy and availability. By reducing
operational inefficiencies and enabling real-time decision-making, TCS and SAP
empowered Roche to drive innovation, optimize costs, and deliver life-saving
medications more efficiently—reinforcing TCS’s commitment to transforming
industries through digital excellence.
Tata Consultancy Services is an IT services, consulting, and business solutions
organization that has been partnering with many of the world’s largest businesses
in their transformation journeys for over 56 years. Its consulting-led, cognitive-
powered portfolio of business, technology, and engineering services and solutions
is delivered through its unique Location-independent Agile delivery model,
recognized as a benchmark of excellence in software development.
PUBLIC
GLOBAL CHALLENGES
Challenges
BUSINESS CHALLENGES
PUBLIC 6
• Urgency in treatment delivery – Patients with cancer and
genetic diseases require rapid access to life-saving
medications.
• Regulatory compliance risks – Stricter regulations demand
enhanced data accuracy, traceability, and governance.
• Supply chain vulnerabilities – Delays or inefficiencies can
disrupt the availability of critical medications.
• Production inefficiencies – Traditional processes lack real-
time insights, impacting operational decision-making.
• Data-driven decision gaps – Lack of a robust tool hinders
timely, informed decisions, affecting both business and patient
outcomes.
• Need for a high-performance tool – Roche, despite being a
global life sciences leader, required a powerful solution to
ensure data integrity and supply chain efficiency.
• Material data management inefficiencies – Inaccurate and
fragmented data increased errors, impacting patient safety and
regulatory compliance.
• Operational bottlenecks – Manual intervention, duplicate data
storage, and slow processing created inefficiencies.
• Cost and sustainability concerns – Existing systems lacked
optimization, leading to high operational costs and
sustainability challenges.
• Solution complexity – The need for an advanced yet scalable
solution led to the development of the Moncton Tool, leveraging
SAP HANA and SAP BW to deliver speed, reliability, cost-
effectiveness, and sustainability.
Challenges
BUSINESS CHALLENGES
PUBLIC 6
• Urgency in treatment delivery – Patients with cancer and
genetic diseases require rapid access to life-saving
medications.
• Regulatory compliance risks – Stricter regulations demand
enhanced data accuracy, traceability, and governance.
• Supply chain vulnerabilities – Delays or inefficiencies can
disrupt the availability of critical medications.
• Production inefficiencies – Traditional processes lack real-
time insights, impacting operational decision-making.
• Data-driven decision gaps – Lack of a robust tool hinders
timely, informed decisions, affecting both business and patient
outcomes.
• Need for a high-performance tool – Roche, despite being a
global life sciences leader, required a powerful solution to
ensure data integrity and supply chain efficiency.
• Material data management inefficiencies – Inaccurate and
fragmented data increased errors, impacting patient safety and
regulatory compliance.
• Operational bottlenecks – Manual intervention, duplicate data
storage, and slow processing created inefficiencies.
• Cost and sustainability concerns – Existing systems lacked
optimization, leading to high operational costs and
sustainability challenges.
• Solution complexity – The need for an advanced yet scalable
solution led to the development of the Moncton Tool, leveraging
SAP HANA and SAP BW to deliver speed, reliability, cost-
effectiveness, and sustainability.