AIDS Healthcare Foundation - SAP Innovation Awards 2025
Winner in the Cloud ERP Champion category: AIDS Healthcare Foundation (AHF) enhanced its financial operations by integrating SAP S/4HANA Cloud Public Edition and other SAP solutions, enabling real-time transaction visibility and efficient tracking of sales and costs. This digital transformation improved global financial control, optimized revenue, and streamlined workflows across 47 countries - 5308. Download the DocumentEntry Pitch Deck
AIDS Healthcare Foundation
Lyle Honig Mojica, CFO
Nonprofit
Empowering global HIV healthcare programs
and advocacy with real-time cloud-based
financial management
1
PUBLIC
AIDS Healthcare Foundation
Lyle Honig Mojica, CFO
Nonprofit
Empowering global HIV healthcare programs
and advocacy with real-time cloud-based
financial management
1
PUBLIC
COMPANY NAME:
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company information
2
AIDS Healthcare Foundation
Los Angeles, California, United
States of America
Nonprofit
https://www.aidshealth.org/
5000+
AIDS Healthcare Foundation (AHF), the world’s largest HIV/AIDS,
nonprofit, healthcare organization, serves over 2.2 million people in 47
countries, worldwide.
Founded in 1987, and led by co-founder Michael Weinstein, AHF began
as a hospice provider committed to "fighting for the living and caring for
the dying.” As of 2024, AHF operates 932 global clinics, 72 domestic
outpatient clinics, 42 domestic wellness centers, 64 pharmacies, and 25
Out-of-the-Closet thrift stores.
Understanding that living situations affect access to healthcare, AHF’s
mission prioritizes people over profit, from developing low-income housing
to pharmaceutical services through its “AHF Circle of Care.”
PUBLIC
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company information
2
AIDS Healthcare Foundation
Los Angeles, California, United
States of America
Nonprofit
https://www.aidshealth.org/
5000+
AIDS Healthcare Foundation (AHF), the world’s largest HIV/AIDS,
nonprofit, healthcare organization, serves over 2.2 million people in 47
countries, worldwide.
Founded in 1987, and led by co-founder Michael Weinstein, AHF began
as a hospice provider committed to "fighting for the living and caring for
the dying.” As of 2024, AHF operates 932 global clinics, 72 domestic
outpatient clinics, 42 domestic wellness centers, 64 pharmacies, and 25
Out-of-the-Closet thrift stores.
Understanding that living situations affect access to healthcare, AHF’s
mission prioritizes people over profit, from developing low-income housing
to pharmaceutical services through its “AHF Circle of Care.”
PUBLIC
CHALLENGE: SOLUTION: OUTCOME:
Empowering advocacy with cloud-based financial management
3
Countries leveraging one integrated system
for transparent financial data sharing
Average monthly prescriptions transacted
with transparency
Visibility into daily sales and costs enabling
real-time, financial planning worldwide
47:1
AIDS Healthcare Foundation
250,000 100%
With complex cost of sales tied to approximately
250,000 monthly prescriptions, AHF generates
revenue by billing insurance providers for HIV
patient medications. As AHF expanded its HIV-
focused services including pharmacy distribution
and healthcare centers across 47 countries, the
organization recognized the need for digital
transformation, particularly in finance. A major
challenge was improving communication and
business processes between bureaus and
integrating 12 subsystems to provide accurate
and transparent real-time financial reporting and
the sharing of travel expense, planning and spend
data between global offices.
With the integration of SAP S/4HANA Cloud
Public Edition, SAP Business Technology
Platform, SAP SuccessFactors, SAP Concur,
and SAP Ariba, AHF now capitalizes on real-
time transaction visibility, enabling the efficient
tracking of sales and costs at scale. The new
system provides daily insights into accurate
tracking despite cost fluctuations and high,
global transaction volumes. This enables AHF
to maintain financial control, optimize revenue,
and manage costs effectively worldwide.
By upgrading to SAP S/4HANA Cloud Public Edition,
AHF centralized and streamlined its financial
operations. At their heart, AHF’s distributed pharmacy
dispensing system managing high volume
transactions, now processes payments in minutes with
strategic partners and patients. By integrating all
business lines, AHF enhances workflows gaining
instant oversight of $14 million in processed payments
in real-time with access to financial data—covering
sales, costs, and expenses. This centralized system
provides the transparency needed for improved global
operations. With enhanced data sharing, AHF
operates more efficiently worldwide.
PUBLIC
Empowering advocacy with cloud-based financial management
3
Countries leveraging one integrated system
for transparent financial data sharing
Average monthly prescriptions transacted
with transparency
Visibility into daily sales and costs enabling
real-time, financial planning worldwide
47:1
AIDS Healthcare Foundation
250,000 100%
With complex cost of sales tied to approximately
250,000 monthly prescriptions, AHF generates
revenue by billing insurance providers for HIV
patient medications. As AHF expanded its HIV-
focused services including pharmacy distribution
and healthcare centers across 47 countries, the
organization recognized the need for digital
transformation, particularly in finance. A major
challenge was improving communication and
business processes between bureaus and
integrating 12 subsystems to provide accurate
and transparent real-time financial reporting and
the sharing of travel expense, planning and spend
data between global offices.
With the integration of SAP S/4HANA Cloud
Public Edition, SAP Business Technology
Platform, SAP SuccessFactors, SAP Concur,
and SAP Ariba, AHF now capitalizes on real-
time transaction visibility, enabling the efficient
tracking of sales and costs at scale. The new
system provides daily insights into accurate
tracking despite cost fluctuations and high,
global transaction volumes. This enables AHF
to maintain financial control, optimize revenue,
and manage costs effectively worldwide.
By upgrading to SAP S/4HANA Cloud Public Edition,
AHF centralized and streamlined its financial
operations. At their heart, AHF’s distributed pharmacy
dispensing system managing high volume
transactions, now processes payments in minutes with
strategic partners and patients. By integrating all
business lines, AHF enhances workflows gaining
instant oversight of $14 million in processed payments
in real-time with access to financial data—covering
sales, costs, and expenses. This centralized system
provides the transparency needed for improved global
operations. With enhanced data sharing, AHF
operates more efficiently worldwide.
PUBLIC
4
AHF operates in 47
countries, managing over 250,000 monthly
transactions and thousands of bills daily. Having
full visibility into our sales cycle and related
documentation within one, cloud-based system is
crucial. Our digital transformation allows us to
manage and grow individual programs effectively
and function as a unified global entity.
Lyle Honig Mojica
CFO
PUBLIC
AHF operates in 47
countries, managing over 250,000 monthly
transactions and thousands of bills daily. Having
full visibility into our sales cycle and related
documentation within one, cloud-based system is
crucial. Our digital transformation allows us to
manage and grow individual programs effectively
and function as a unified global entity.
Lyle Honig Mojica
CFO
PUBLIC
COMPANY NAME:
Participating partner information
As SAP digital architects, Nagarro helped
AHF understand the benefits of redesigned
business processes provided by SAP
S/4HANA Cloud Public Edition before
implementation, guiding us to avoid
replicating old processes. They encouraged
us to adopt SAP best practices, even when
it meant challenging familiar methods.
Through some tough, lengthy discussions,
Nagarro played a crucial role in shifting the
team's mindset to ensure AHF fully
leveraged the new solution.
5
Nagarro
Nagarro modernized AHF’s business operations by:
▪ Transforming AHF’s outdated ERP into a cutting-edge SAP S/4HANA Cloud Public Edition
implementation managing core finance and procurement
▪ Integrating 12 sub-systems, centralizing data for 23 company codes, 65 global entities, 938
profit centers, and 166 plants
▪ Guiding AHF through Fit2Standard workshops, aligning processes with SAP Best Practices.
PUBLIC
Participating partner information
As SAP digital architects, Nagarro helped
AHF understand the benefits of redesigned
business processes provided by SAP
S/4HANA Cloud Public Edition before
implementation, guiding us to avoid
replicating old processes. They encouraged
us to adopt SAP best practices, even when
it meant challenging familiar methods.
Through some tough, lengthy discussions,
Nagarro played a crucial role in shifting the
team's mindset to ensure AHF fully
leveraged the new solution.
5
Nagarro
Nagarro modernized AHF’s business operations by:
▪ Transforming AHF’s outdated ERP into a cutting-edge SAP S/4HANA Cloud Public Edition
implementation managing core finance and procurement
▪ Integrating 12 sub-systems, centralizing data for 23 company codes, 65 global entities, 938
profit centers, and 166 plants
▪ Guiding AHF through Fit2Standard workshops, aligning processes with SAP Best Practices.
PUBLIC
GLOBAL CHALLENGES
Challenges
BUSINESS CHALLENGES
PUBLIC 6
Accurate data is essential for an effective, equitable global HIV
response. In 2023, an estimated 1.3 million people contracted HIV,
and 630,000 died from AIDS-related illnesses, highlighting the gap
in achieving AIDS control. AHF President Michael Weinstein
warned that inaccurate statistics could create a false sense of
progress, weakening political will, funding, and momentum. The
conclusion of the 55th PCB meeting underscores the importance of
prioritizing data accuracy and retention, with robust systems
needed to reflect the realities of all populations, especially
marginalized groups, to ensure an equitable HIV response.
Access to real-time data is crucial for assessing the effectiveness
of HIV healthcare programs and advocacy campaigns. AHF tailors
its approach to each country’s unique cultural context, balancing
impactful messaging with local sensitivities. For instance, a
provocative billboard campaign in Uganda, asking, “Is your spouse
cheating?” aimed to promote sexual health awareness and sparked
controversy, potentially limiting its visibility. The provocative
campaign actually spawned a community discussion and
significantly more public awareness. This experience highlighted
the importance of learning from regional campaigns. By analyzing
real-time KPI data—like the increased number of new patients—
AHF refines its strategies, ensuring future healthcare programs and
campaigns are both effective and culturally sensitive in raising
awareness and reaching are target patient group.
Challenges
BUSINESS CHALLENGES
PUBLIC 6
Accurate data is essential for an effective, equitable global HIV
response. In 2023, an estimated 1.3 million people contracted HIV,
and 630,000 died from AIDS-related illnesses, highlighting the gap
in achieving AIDS control. AHF President Michael Weinstein
warned that inaccurate statistics could create a false sense of
progress, weakening political will, funding, and momentum. The
conclusion of the 55th PCB meeting underscores the importance of
prioritizing data accuracy and retention, with robust systems
needed to reflect the realities of all populations, especially
marginalized groups, to ensure an equitable HIV response.
Access to real-time data is crucial for assessing the effectiveness
of HIV healthcare programs and advocacy campaigns. AHF tailors
its approach to each country’s unique cultural context, balancing
impactful messaging with local sensitivities. For instance, a
provocative billboard campaign in Uganda, asking, “Is your spouse
cheating?” aimed to promote sexual health awareness and sparked
controversy, potentially limiting its visibility. The provocative
campaign actually spawned a community discussion and
significantly more public awareness. This experience highlighted
the importance of learning from regional campaigns. By analyzing
real-time KPI data—like the increased number of new patients—
AHF refines its strategies, ensuring future healthcare programs and
campaigns are both effective and culturally sensitive in raising
awareness and reaching are target patient group.