State of Illinois: Troubleshooting and resolving issues

Learn how the State of Illinois received help from SAP Enterprise Support to resolve a priority SQL port issue. Download the Document

INTERNAL – SAP Only (delete if public)The professionalism, superb customer service,and expert knowledge of the Technical Supportteam from SAP were invaluable in troubleshootingand resolving the issue we had with the SQL portsin the SAP HANA DBServices database. The teamconfirmed that our commands for changing theports were correct. We want to sincerely thankthem for helping us resolve this priority issue.”Carole Jarman, Senior Manager, SAP Service Delivery, State of Illinois96632enUS (25/02) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-useState of IllinoisSpringfield, Illinoiswww.illinois.govIndustryGovernmentEmployees>76,000Products and servicesServices for state residentsFeatured servicesSAP Enterprise Support offerings