SAP Sapphire Madrid Registrants Terms and Conditions
Attending the SAP Sapphire Madrid conference requires consent of the conference terms and conditions. By registering to attend the conference the participant agrees to these terms and conditions. Download the DocumentSAP Sapphire Madrid
Registrant Terms and Conditions
These SAP Sapphire Madrid Registration Terms and Conditions (“Terms and Conditions”) govern
your relationship with SAP SE, SAP Global Marketing Inc. and its affiliates (hereinafter jointly “SAP”)
in connection with your registration and participation at SAP Sapphire Madrid taking place on May
26-28, 2025 (“the Event”) and any communication and exchange you have with SAP in connection
with the Event, whether before, during, or after the Event. By registering for the Event, you agree to
comply with these Terms and Conditions.
Registration and Participation
Attending the event requires registration. By registering for the Event, you agree to the Code of
Conduct. Registration is only confirmed upon receipt of the confirmation email which also includes
additional information with respect to the Event. SAP reserve the right at its sole discretion to refuse
or cancel your registration at any time with no liability. Registrants must be 18 years of age to
register for the Event.
Group Discount Policy
The Event is offering a special “Buy 5, Get 10% Off” group discount package which can be selected
during the registration process. This promotional offer cannot be combined with any other discounts
or promotions. Single payment is completed by the package purchaser. Package purchaser and
participants are required to be employed by the same company. If the company has multiple
domains, please e-mail sap@delegate.com for assistance. The same company name will be
displayed on package lead and participant conference badges. This information can only be
updated by the package lead, no exceptions.
The following policies apply to group package purchaser and participants. Attendees receiving invites
to attend from the package purchaser are considered the participants of the package. Once full
payment is received, a registration confirmation e-mail with the Group Package Registration Console
link will be sent to the package purchaser. Each console permits a maximum of five (5) registration
entries. Each registrant must complete their own registration. No registrations will be completed over
the phone, and we are unable to make exceptions to this condition. If an attendee
registers/completes payment prior to receiving an invite from a package purchaser, they will be
required to cancel their paid registration and pay a EUR €350 service charge which will be deducted
from the refund before the individual can register under the group discount package.
Unused group discount package registrations are forfeited and ineligible for a refund. There are no
exceptions. The event reserves the right to cancel and/or modify this promotion at any time.
Payments accepted are credit card.
Cancellation and Refund Policies
A registrant must provide the registration confirmation number and submit a written cancellation
request via e-mail to sap@delegate.com. Regrettably, cancellation requests will not be taken over
the phone or any other media source. If registration cancellation is received on or before Friday, April
Registrant Terms and Conditions
These SAP Sapphire Madrid Registration Terms and Conditions (“Terms and Conditions”) govern
your relationship with SAP SE, SAP Global Marketing Inc. and its affiliates (hereinafter jointly “SAP”)
in connection with your registration and participation at SAP Sapphire Madrid taking place on May
26-28, 2025 (“the Event”) and any communication and exchange you have with SAP in connection
with the Event, whether before, during, or after the Event. By registering for the Event, you agree to
comply with these Terms and Conditions.
Registration and Participation
Attending the event requires registration. By registering for the Event, you agree to the Code of
Conduct. Registration is only confirmed upon receipt of the confirmation email which also includes
additional information with respect to the Event. SAP reserve the right at its sole discretion to refuse
or cancel your registration at any time with no liability. Registrants must be 18 years of age to
register for the Event.
Group Discount Policy
The Event is offering a special “Buy 5, Get 10% Off” group discount package which can be selected
during the registration process. This promotional offer cannot be combined with any other discounts
or promotions. Single payment is completed by the package purchaser. Package purchaser and
participants are required to be employed by the same company. If the company has multiple
domains, please e-mail sap@delegate.com for assistance. The same company name will be
displayed on package lead and participant conference badges. This information can only be
updated by the package lead, no exceptions.
The following policies apply to group package purchaser and participants. Attendees receiving invites
to attend from the package purchaser are considered the participants of the package. Once full
payment is received, a registration confirmation e-mail with the Group Package Registration Console
link will be sent to the package purchaser. Each console permits a maximum of five (5) registration
entries. Each registrant must complete their own registration. No registrations will be completed over
the phone, and we are unable to make exceptions to this condition. If an attendee
registers/completes payment prior to receiving an invite from a package purchaser, they will be
required to cancel their paid registration and pay a EUR €350 service charge which will be deducted
from the refund before the individual can register under the group discount package.
Unused group discount package registrations are forfeited and ineligible for a refund. There are no
exceptions. The event reserves the right to cancel and/or modify this promotion at any time.
Payments accepted are credit card.
Cancellation and Refund Policies
A registrant must provide the registration confirmation number and submit a written cancellation
request via e-mail to sap@delegate.com. Regrettably, cancellation requests will not be taken over
the phone or any other media source. If registration cancellation is received on or before Friday, April
25, 2025, a refund less a EUR €350 service fee will apply. Refunds will not be issued on cancellations
received after April 25, 2025. Event no-shows are ineligible for a refund.
Group Discount Package Cancellation and Refund Policy
In order for the group discount package to be cancelled, all five (5) registrations within the package
will be cancelled. The written cancellation request must be submitted by the group package lead
via e-mail to sap@delegate.com. Regrettably, cancellation requests will not be taken over the
phone or any other media source.
If registration cancellation is received on or before Friday, April 25, 2025, a refund less a EUR €350
service fee will apply. Refunds will not be issued on cancellations received after April 25, 2025.
Event no-shows are ineligible for a refund.
Registration Substitution Policy
Substitutions are permitted for full-event paid attendees only and with someone from the same
company and possess the same e-mail address domain. There is no service fee for name change
substitutions if the payment information stays the same. However, a EUR €150 service fee will
apply to any substitutions requiring payment changes. To initiate a substitution,
contact sap@delegate.com and reference the registration confirmation number.
Substitutions will not automatically update your hotel reservation. Please contact your hotel directly
for changes. Any penalties or added charges to the hotel reservation derived from the substitution
are the exclusive responsibility of the registrant.
Housing
Registered attendees and approved employees will receive a specific link to book a hotel reservation
following the registration process, as well as in their Event registration confirmation email.
If you made a hotel reservation during registration, you would receive a separate hotel email
confirmation. Please keep your hotel confirmation email for future reference should you need to
make changes to your reservation.
To book a new hotel reservation, make changes to, or to cancel an existing reservation, please use
the Access My Registration function and click on the “Book/Modify Hotel” option. For changes and
cancellations to an existing reservation, you will need your confirmation number that can be found
in your hotel confirmation email. Cancellations made within 72 hours of arrival will forfeit one night's
room and tax. SAP is not responsible for any hotel no-show penalty.
The hotel block may fill up quickly, so we strongly encourage you to reserve your hotel room early.
Please be aware of unofficial housing solicitations. Please note the only email address endorsed by
SAP for the Event is saphotels@delegate.com . SAP will not be responsible for any reservation made
through a different channel than the one provided above.
Recordings
You acknowledge that SAP may record your image, photograph, and voice by any technology or
means (the “Recording”) indiscriminately as part of the Event recording where you are a non-
received after April 25, 2025. Event no-shows are ineligible for a refund.
Group Discount Package Cancellation and Refund Policy
In order for the group discount package to be cancelled, all five (5) registrations within the package
will be cancelled. The written cancellation request must be submitted by the group package lead
via e-mail to sap@delegate.com. Regrettably, cancellation requests will not be taken over the
phone or any other media source.
If registration cancellation is received on or before Friday, April 25, 2025, a refund less a EUR €350
service fee will apply. Refunds will not be issued on cancellations received after April 25, 2025.
Event no-shows are ineligible for a refund.
Registration Substitution Policy
Substitutions are permitted for full-event paid attendees only and with someone from the same
company and possess the same e-mail address domain. There is no service fee for name change
substitutions if the payment information stays the same. However, a EUR €150 service fee will
apply to any substitutions requiring payment changes. To initiate a substitution,
contact sap@delegate.com and reference the registration confirmation number.
Substitutions will not automatically update your hotel reservation. Please contact your hotel directly
for changes. Any penalties or added charges to the hotel reservation derived from the substitution
are the exclusive responsibility of the registrant.
Housing
Registered attendees and approved employees will receive a specific link to book a hotel reservation
following the registration process, as well as in their Event registration confirmation email.
If you made a hotel reservation during registration, you would receive a separate hotel email
confirmation. Please keep your hotel confirmation email for future reference should you need to
make changes to your reservation.
To book a new hotel reservation, make changes to, or to cancel an existing reservation, please use
the Access My Registration function and click on the “Book/Modify Hotel” option. For changes and
cancellations to an existing reservation, you will need your confirmation number that can be found
in your hotel confirmation email. Cancellations made within 72 hours of arrival will forfeit one night's
room and tax. SAP is not responsible for any hotel no-show penalty.
The hotel block may fill up quickly, so we strongly encourage you to reserve your hotel room early.
Please be aware of unofficial housing solicitations. Please note the only email address endorsed by
SAP for the Event is saphotels@delegate.com . SAP will not be responsible for any reservation made
through a different channel than the one provided above.
Recordings
You acknowledge that SAP may record your image, photograph, and voice by any technology or
means (the “Recording”) indiscriminately as part of the Event recording where you are a non-
material part of the aforementioned recording in accordance with and as allowed under applicable
law. During panel or other discussion sessions where you volunteer to speak, you acknowledge
that we may broadcast, film or photograph you individually and if you do not wish to be
broadcasted, filmed or photographed in this way, please refrain from volunteering. Be mindful that
sessions may be recorded, and that it rests in your discretion to avoid any quotes, recordings or
other commentary by simply refraining to pass such comments or contribute to the discussion on
site at the Event and before a camera or microphone. If you don’t agree to us using a specific
image or video segment displaying you in such context, please allude us to the respective file we
will immediately refrain from further use and delete any of such material.
SAP may also photo- and video-document the Event or parts of the Event including general and
specialized sessions for purposes of internal broadcast to our employees that are not attending in
person and for internal communications purposes about the event (“Legitimate Recording”).
You agree and acknowledge that your personal data which may be contained in the Recordings will
be processed by SAP to fulfill SAP’s legitimate business purposes as further described in these
Terms and Conditions and that you have the right to object to such a use of personal data at any
time as described in the Privacy Policy.
SAP do not authorize attendees to photograph, video, or record talks or otherwise make
screenshots of presentations made at the Event ̶ including, but not limited to, keynotes and
presentations- without the express written permission of SAP, and the person(s) being recorded.
This policy applies to any official exhibit displays. Any person who violates this provision may be
asked to leave the Event. If you wish to request advance written permission to photograph, video,
record onto any media, or make screenshots of some part of the Event, please contact
SAPSapphireMadrid@sap.com at least 3 weeks in advance of the Event. SAP does not guarantee
that such advance requests will be approved.
Disclaimer
The Event materials are provided for informational purposes only. SAP shall not be liable for
damages of any kind resulting from errors or omissions in the Event materials, nor shall SAP be
liable for any damages resulting from the use of the Event materials or other information conveyed
at the Event.
SAP may provide information or statements about planned or potential products or services or
features at the Event. Such statements are not a commitment of any kind by SAP that such features
or products or services will ever be made commercially available or available according to any
specific timeframe. SAP may change its plans regarding future product or service releases at any
time without notice for any or no reason. If you elect to provide feedback or product or service
improvement suggestions about SAP products or services to SAP, you do so freely without any
reservation of rights and you place no restrictions on SAP as to the use of such feedback or
suggestions.
All forward-looking statements are subject to various risks and uncertainties that could cause actual
results to differ materially from expectations. Attendees are cautioned not to place undue reliance
on these forward-looking statements, and they should not be relied upon in making purchasing
decisions. SAP and other SAP products and services mentioned therein as well as their respective
logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany
and other countries. All other product and service names mentioned are the trademarks of their
respective companies. See Copyright Information and Trademark Information on SAP.com for
additional information and notices.
law. During panel or other discussion sessions where you volunteer to speak, you acknowledge
that we may broadcast, film or photograph you individually and if you do not wish to be
broadcasted, filmed or photographed in this way, please refrain from volunteering. Be mindful that
sessions may be recorded, and that it rests in your discretion to avoid any quotes, recordings or
other commentary by simply refraining to pass such comments or contribute to the discussion on
site at the Event and before a camera or microphone. If you don’t agree to us using a specific
image or video segment displaying you in such context, please allude us to the respective file we
will immediately refrain from further use and delete any of such material.
SAP may also photo- and video-document the Event or parts of the Event including general and
specialized sessions for purposes of internal broadcast to our employees that are not attending in
person and for internal communications purposes about the event (“Legitimate Recording”).
You agree and acknowledge that your personal data which may be contained in the Recordings will
be processed by SAP to fulfill SAP’s legitimate business purposes as further described in these
Terms and Conditions and that you have the right to object to such a use of personal data at any
time as described in the Privacy Policy.
SAP do not authorize attendees to photograph, video, or record talks or otherwise make
screenshots of presentations made at the Event ̶ including, but not limited to, keynotes and
presentations- without the express written permission of SAP, and the person(s) being recorded.
This policy applies to any official exhibit displays. Any person who violates this provision may be
asked to leave the Event. If you wish to request advance written permission to photograph, video,
record onto any media, or make screenshots of some part of the Event, please contact
SAPSapphireMadrid@sap.com at least 3 weeks in advance of the Event. SAP does not guarantee
that such advance requests will be approved.
Disclaimer
The Event materials are provided for informational purposes only. SAP shall not be liable for
damages of any kind resulting from errors or omissions in the Event materials, nor shall SAP be
liable for any damages resulting from the use of the Event materials or other information conveyed
at the Event.
SAP may provide information or statements about planned or potential products or services or
features at the Event. Such statements are not a commitment of any kind by SAP that such features
or products or services will ever be made commercially available or available according to any
specific timeframe. SAP may change its plans regarding future product or service releases at any
time without notice for any or no reason. If you elect to provide feedback or product or service
improvement suggestions about SAP products or services to SAP, you do so freely without any
reservation of rights and you place no restrictions on SAP as to the use of such feedback or
suggestions.
All forward-looking statements are subject to various risks and uncertainties that could cause actual
results to differ materially from expectations. Attendees are cautioned not to place undue reliance
on these forward-looking statements, and they should not be relied upon in making purchasing
decisions. SAP and other SAP products and services mentioned therein as well as their respective
logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany
and other countries. All other product and service names mentioned are the trademarks of their
respective companies. See Copyright Information and Trademark Information on SAP.com for
additional information and notices.
SAP, IFEMA (the “Venue”) and the City of Madrid (the “City”) in which the Event takes place will not
be responsible for any personal injury, illness or property damage arising from or in connection with
attendance at the Event or participation in any Event activities or events.
SAP, the Venue and the City assume no responsibility for any losses due to theft or loss of
equipment and articles or other personal property. SAP, the Venue and the City also reserve the
right at their sole discretion and with no additional liability to refuse entrance, immediately eject
and terminate the participation of any person whose conduct is deemed objectionable, disorderly,
or disruptive to SAP or the Venue, or in violation of any law. An example of such objectionable
conduct would be swapping, lending, or sharing your personal Event badge with any other person.
The individual badge you have been granted is your personal ID at the Event and as such cannot
be shared, swapped with, used by, lend to any other individual. Doing so will lead to you and such
other individual being immediately ejected from the Event and jeopardizes your participation in any
future SAP event.
Due to unforeseen external factors and their consequences (including but not limited to force
majeure, pandemic, official orders) SAP may cancel the Event at any time. In the event that the
Event is cancelled, registrants will be refunded only the registration fee (when a registration fee was
applicable and paid). Cancellation of travel and hotel reservations is the exclusive responsibility of
the registrant.
No Licensing in Material
Except as expressly agreed otherwise, the provision of any material to you at the Event does not
constitute any grant of rights other than the right to use the provided material for your own
purposes and does not constitute a license to reproduce, distribute, make available or otherwise
use or commercialize any such provided material.
Data Protection and Privacy
SAP may collect and process also personal data about the participants in course of the
organization of the Event. If you want to learn more about SAP’s processing of your personal
information, please see https://www.sap.com/about/legal/privacy.html
At the Event, you have the possibility to share your contact data with exhibitors or with other
attendees by allowing them to scan your badge or wristband with either their mobile device or their
scanning devices at various Event locations and functions.
It is at your discretion to provide your badge or wristband to any exhibitor or other attendee for
scanning, which will allow them to receive, and process your information in their capacity as a data
controller. As such, if you have any concerns about how your data is then processed, you must
exercise your data protection rights or address your requests directly with them. You acknowledge
that SAP has no control, responsibility, or liability associated with any exhibitor's direct collection of
such information.
If you do not agree to such collection and processing, do not provide or allow your badge or
wristband to be scanned.
be responsible for any personal injury, illness or property damage arising from or in connection with
attendance at the Event or participation in any Event activities or events.
SAP, the Venue and the City assume no responsibility for any losses due to theft or loss of
equipment and articles or other personal property. SAP, the Venue and the City also reserve the
right at their sole discretion and with no additional liability to refuse entrance, immediately eject
and terminate the participation of any person whose conduct is deemed objectionable, disorderly,
or disruptive to SAP or the Venue, or in violation of any law. An example of such objectionable
conduct would be swapping, lending, or sharing your personal Event badge with any other person.
The individual badge you have been granted is your personal ID at the Event and as such cannot
be shared, swapped with, used by, lend to any other individual. Doing so will lead to you and such
other individual being immediately ejected from the Event and jeopardizes your participation in any
future SAP event.
Due to unforeseen external factors and their consequences (including but not limited to force
majeure, pandemic, official orders) SAP may cancel the Event at any time. In the event that the
Event is cancelled, registrants will be refunded only the registration fee (when a registration fee was
applicable and paid). Cancellation of travel and hotel reservations is the exclusive responsibility of
the registrant.
No Licensing in Material
Except as expressly agreed otherwise, the provision of any material to you at the Event does not
constitute any grant of rights other than the right to use the provided material for your own
purposes and does not constitute a license to reproduce, distribute, make available or otherwise
use or commercialize any such provided material.
Data Protection and Privacy
SAP may collect and process also personal data about the participants in course of the
organization of the Event. If you want to learn more about SAP’s processing of your personal
information, please see https://www.sap.com/about/legal/privacy.html
At the Event, you have the possibility to share your contact data with exhibitors or with other
attendees by allowing them to scan your badge or wristband with either their mobile device or their
scanning devices at various Event locations and functions.
It is at your discretion to provide your badge or wristband to any exhibitor or other attendee for
scanning, which will allow them to receive, and process your information in their capacity as a data
controller. As such, if you have any concerns about how your data is then processed, you must
exercise your data protection rights or address your requests directly with them. You acknowledge
that SAP has no control, responsibility, or liability associated with any exhibitor's direct collection of
such information.
If you do not agree to such collection and processing, do not provide or allow your badge or
wristband to be scanned.
Others
The views expressed by any Event attendee, speaker, or sponsor are not necessarily those of SAP.
All Event attendees, speakers, and sponsors are solely responsible for the content of their
respective individual or corporate presentations, marketing collateral, or advertising. For any
questions regarding the Event and these terms, please contact SAPSapphireMadrid@sap.com
If you (the “Attendee”) are a resident of the United States or Canada, these Terms and Conditions
shall be governed by and construed in accordance with the laws of the State of New York,) without
giving effect to its principles or rules regarding conflicts of laws, and the sole venue for all disputes
arising out of or in connection with the Event is New York, New York, and if you, the Attendee, are a
resident of any other country or jurisdiction, these Terms and Conditions shall be governed by and
construed in accordance with the laws of Germany and the sole venue for all disputes arising out of
or in connection with the Event is Karlsruhe, Germany.
www.sap.com
© 2023 SAP SE or an SAP affiliate company. All rights reserved.
See Legal Notice on www.sap.com/legal-notice for use terms,
disclaimers, disclosures, or restrictions related to SAP Materials
for general audiences.
The views expressed by any Event attendee, speaker, or sponsor are not necessarily those of SAP.
All Event attendees, speakers, and sponsors are solely responsible for the content of their
respective individual or corporate presentations, marketing collateral, or advertising. For any
questions regarding the Event and these terms, please contact SAPSapphireMadrid@sap.com
If you (the “Attendee”) are a resident of the United States or Canada, these Terms and Conditions
shall be governed by and construed in accordance with the laws of the State of New York,) without
giving effect to its principles or rules regarding conflicts of laws, and the sole venue for all disputes
arising out of or in connection with the Event is New York, New York, and if you, the Attendee, are a
resident of any other country or jurisdiction, these Terms and Conditions shall be governed by and
construed in accordance with the laws of Germany and the sole venue for all disputes arising out of
or in connection with the Event is Karlsruhe, Germany.
www.sap.com
© 2023 SAP SE or an SAP affiliate company. All rights reserved.
See Legal Notice on www.sap.com/legal-notice for use terms,
disclaimers, disclosures, or restrictions related to SAP Materials
for general audiences.