Learn how DEWA's addressed existing ECC system challenges that arose from disjointed vendor and customer processes, leading to duplicate master data, data redundancy, varied data attributes for the same legal entity, and a lack of a unified view for B2B registration. Their solution includes a novel duplicate identification utility tool for cleansing the customer and vendor data utilizing SAP HANA DB and AMDP code pushdown. New UI5 apps for customer and vendor registration have been developed with user-centric design incorporating intelligent checks powered by AI-based fuzzy search, and an improved approval process, enhancing the process efficiency. Fiori-based KPI reports monitor registration cycle time. Outcomes involve improved data quality, streamlined journeys in SAP S/4HANA, integrated business partner master data, and real-time insights for informed decision-making.
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