SAP Innovation Awards 2024 - 4408 - Saudi Electric Company

Saudi Electricity Company (SEC) transformation and modernization is aided by new high impact SAP CRM system capable of enabling the delivery of unparalleled customer experience. SEC implemented the Modern CRM on SAP Cloud for Customer (C4C) with the vision in mind to be able interact efficiently and accurately with the customers. SEC delivered a system that has capability to trigger and track field services and customer account services from simplified views. Download the Document