SAP Innovation Awards 2024 - 4395 - Daimler Truck North America LLC (DTNA)

Like all industrial manufacturers, DTNA was challenged to address global economic fluctuations and supply chain volatility. This is an acute issue for our Aftermarket Parts division: if we can’t get parts to our end customers in a timely manner at a fair price, commercial vehicles can’t run.By leveraging SAP Analytics Cloud, SAP UI5, and AI technologies like Fuzzy Search Logic in SAP HANA, we can now deliver real-time information to users from complex, cross-platform sources with a focus on innovation and automation.We can now better help our customers to exceed the expectations of their end customers – while giving our own commercial teams the support they need to grow. Download the Document