SAP Innovation Awards 2024 - 4353 - Bosch Automotive Aftermarket (China) Co., Ltd

Transformation Titan Winner: Bosch navigates a dynamic customer landscape that includes retailers, direct stores, distributors, and web-based repair firms. Aiming to keep core systems clean, they capitalized on the SAP Business Technology Platform (BTP), SAP's default extension platform, to build a comprehensive B2B customer service solution. This all-in-one digital system includes a Customer Order Platform, Dealer Integration, and Return/Claim & Warranty Management. Download the Document