Industry Cloud Solutions for Retail Order Management
Discover all the benefits of Order Management Services (OMS) for the retail industry. Download the DocumentStudio SAP I 90907 (23/12) © 2023 SAP SE or an SAP affiliate company. All rights reserved. See Legal
Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to SAP
Materials for general audiences.
Overcome the complexity
of an omnichannel world
SAP Order Management
Services help you deliver
profitable growth
RETAIL
Today’s customers want it all.
Explore how SAP Order Management Services
help retailers overcome supply chain and
fulfillment complexities to efficiently delight
customers without sacrificing profitability.
Build a strong, unified foundation for
orchestrating orders across channels.
Optimize order
sourcing decisions
and fulfillment strategies.
Gain confidence in
store-level sales data
and auditing.
Manage returns
intelligently.
Ready to create flawless
customer experiences?
Build more enjoyable, omnichannel shopping experiences for your
customers while improving profit margins. Learn more about SAP
Order Management Services, modular solutions that seamlessly inte-
grate with the SAP portfolio and other external solutions.
This includes shopping across multiple touch points
with low-cost shipping and free, easy returns.
Are you able to overcome the complexity of an
omnichannel world?
SAP empowers retailers to manage a multi-channel
approach with ease – so you can keep your
customers happy and your profit engine humming.
Watch the video
Adapt to evolving customer shopping
behaviors and business needs with ease
by integrating your cloud solutions of
choice into a unified foundation.
Establish seamless order orchestration
across your business — connecting your
distribution centers, third-party logistics
providers, stores, and marketplaces to a
single source of truth – for a consistent
view of orders and their status across all
order and fulfilment channels.
Explore SAP Order
Management Foundation
When on-time delivery matters to your
customers and shipping costs are high,
you want to get it right. The good news:
It’s just become easier than ever.
Optimize sourcing of customer orders for
timely delivery at reduced cost and
emissions based on your individual
business goals and an accurate centralized
view of your inventory.
Explore SAP Order Management
for Sourcing and Availability
What’s really selling in your stores?
Obtain real-time, accurate visibility into store-
level sales and fluctuations in
consumer demand and ensure accuracy
and traceability of financial postings.
Increase customer satisfaction by providing
real-time insight into in-store product
availability.
Explore SAP Omnichannel
Sales Transfer and Audit
Customers expect returns to be as easy as
the initial purchase, and they expect them to
be free of charge. As a retailer, you want to
keep your customers coming back but need
to protect your margins. Now you can.
Our AI-assisted solution provides a
seamless returns experience for the
shopper and uses machine learning to
optimize the dispositioning of the product.
It provides detailed analytics, so you can
take corrective action and eliminate returns
over time.
Explore SAP Intelligent
Returns Management
Read more
Read more
Read more
Read more
Schedule a personalized demo
Watch a video
Watch a video
Watch a video
Watch a video
Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to SAP
Materials for general audiences.
Overcome the complexity
of an omnichannel world
SAP Order Management
Services help you deliver
profitable growth
RETAIL
Today’s customers want it all.
Explore how SAP Order Management Services
help retailers overcome supply chain and
fulfillment complexities to efficiently delight
customers without sacrificing profitability.
Build a strong, unified foundation for
orchestrating orders across channels.
Optimize order
sourcing decisions
and fulfillment strategies.
Gain confidence in
store-level sales data
and auditing.
Manage returns
intelligently.
Ready to create flawless
customer experiences?
Build more enjoyable, omnichannel shopping experiences for your
customers while improving profit margins. Learn more about SAP
Order Management Services, modular solutions that seamlessly inte-
grate with the SAP portfolio and other external solutions.
This includes shopping across multiple touch points
with low-cost shipping and free, easy returns.
Are you able to overcome the complexity of an
omnichannel world?
SAP empowers retailers to manage a multi-channel
approach with ease – so you can keep your
customers happy and your profit engine humming.
Watch the video
Adapt to evolving customer shopping
behaviors and business needs with ease
by integrating your cloud solutions of
choice into a unified foundation.
Establish seamless order orchestration
across your business — connecting your
distribution centers, third-party logistics
providers, stores, and marketplaces to a
single source of truth – for a consistent
view of orders and their status across all
order and fulfilment channels.
Explore SAP Order
Management Foundation
When on-time delivery matters to your
customers and shipping costs are high,
you want to get it right. The good news:
It’s just become easier than ever.
Optimize sourcing of customer orders for
timely delivery at reduced cost and
emissions based on your individual
business goals and an accurate centralized
view of your inventory.
Explore SAP Order Management
for Sourcing and Availability
What’s really selling in your stores?
Obtain real-time, accurate visibility into store-
level sales and fluctuations in
consumer demand and ensure accuracy
and traceability of financial postings.
Increase customer satisfaction by providing
real-time insight into in-store product
availability.
Explore SAP Omnichannel
Sales Transfer and Audit
Customers expect returns to be as easy as
the initial purchase, and they expect them to
be free of charge. As a retailer, you want to
keep your customers coming back but need
to protect your margins. Now you can.
Our AI-assisted solution provides a
seamless returns experience for the
shopper and uses machine learning to
optimize the dispositioning of the product.
It provides detailed analytics, so you can
take corrective action and eliminate returns
over time.
Explore SAP Intelligent
Returns Management
Read more
Read more
Read more
Read more
Schedule a personalized demo
Watch a video
Watch a video
Watch a video
Watch a video