Steve Thorley Executive Bio
Steve Thorley is the Head of the SAP Strategic Customer Program in the Americas. Download the Document© 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this
material
[PUBLIC]
Executive Biography
SAP Americas Team
Steve Thorley
Head of Strategic Customer Program
SAP Americas
Steve is the Head of SAP’s Strategic Customer Program for the Americas, where he defines
the strategic direction, vision, and engagement model for SAP’s most critical customers
across the region. He leads a senior team of Managing Partners responsible for SAP’s
highest-priority strategic accounts, aligning executive sponsorship, industry expertise, and
delivery rigor to drive long-term customer success. Under Steve’s leadership, the program
brings together the full breadth of SAP’s technologies, innovation, solutions, services,
program delivery, and governance to deliver a unified One SAP experience, positioning
SAP as a trusted partner to customers navigating complex, multi-year business and
technology transformations.
Steve and his team partner closely with multinational enterprises as trusted digital
transformation advisors, providing strategic counsel and executive-level support to help
customers achieve measurable business outcomes and sustained value from their SAP
investments.
material
[PUBLIC]
Executive Biography
SAP Americas Team
Steve Thorley
Head of Strategic Customer Program
SAP Americas
Steve is the Head of SAP’s Strategic Customer Program for the Americas, where he defines
the strategic direction, vision, and engagement model for SAP’s most critical customers
across the region. He leads a senior team of Managing Partners responsible for SAP’s
highest-priority strategic accounts, aligning executive sponsorship, industry expertise, and
delivery rigor to drive long-term customer success. Under Steve’s leadership, the program
brings together the full breadth of SAP’s technologies, innovation, solutions, services,
program delivery, and governance to deliver a unified One SAP experience, positioning
SAP as a trusted partner to customers navigating complex, multi-year business and
technology transformations.
Steve and his team partner closely with multinational enterprises as trusted digital
transformation advisors, providing strategic counsel and executive-level support to help
customers achieve measurable business outcomes and sustained value from their SAP
investments.
© 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this
material
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Since joining SAP in 2008, Steve has held a range of senior, customer-facing leadership
roles. Most recently, he led the Strategic Customer Program Consumer Industry team and
previously served as Managing Partner for one of SAP’s largest global consumer packaged
goods customers, overseeing the end-to-end executive relationship and transformation
agenda.
Prior to SAP, Steve began his career in the U.S. Army, serving five years on active duty as a
Captain in the 1st Brigade Combat Team, 4th Infantry Division. Steve holds a Bachelor of
Science in Chemical Engineering from the United States Military Academy at West Point. He
resides in Hingham, Massachusetts with his wife and six children.
material
2 / 2
Since joining SAP in 2008, Steve has held a range of senior, customer-facing leadership
roles. Most recently, he led the Strategic Customer Program Consumer Industry team and
previously served as Managing Partner for one of SAP’s largest global consumer packaged
goods customers, overseeing the end-to-end executive relationship and transformation
agenda.
Prior to SAP, Steve began his career in the U.S. Army, serving five years on active duty as a
Captain in the 1st Brigade Combat Team, 4th Infantry Division. Steve holds a Bachelor of
Science in Chemical Engineering from the United States Military Academy at West Point. He
resides in Hingham, Massachusetts with his wife and six children.