Professional Services: Agility isn't always on the payroll

The external workforce helps professional services organizations drive topline growth, flex to changes in business demand and optimize team composition. Yet, many organizations lack visibility into this large and critical spend category, which makes it difficult to source and manage to achieve the desired return on investment. To understand organizations’ use and management of the external workforce, and the role that Procurement plays in this dynamic business environment, SAP collaborated with Oxford Economics to survey 2,050 executives in more than 20 countries and a variety of B2B and B2C industries across two research studies. Read on to see what we learned from professional services executives and see how you compare with your peers. Download the Document