12 Questions HR Leaders Should Ask About Employee Experience Expectations
Twelve questions HR leaders should be asking about the topic of employee experience, and what employees expect from the company. Download the Document12 questions HR leaders
should ask about employee
experience expectation
SAP Business Technology Platform
for human capital management
“Moments that matter” are those individual instants during
an employee’s experience that help determine how that
employee feels about their company’s purpose, brand, and
culture. At your business, moments that matter may include
experiences across onboarding, promotion decisions, and
returning from parental leave.
We at SAP believe there is strong correlation between
employee experiences, employee engagement, and
overall business success.
SAP Business Technology Platform (SAP BTP) is prepared to
help you understand and take advantage of this correlation.
SAP BTP can significantly contribute to better employee
experiences through its key portfolio pillars:
• Integrating and building bridges between the various informa-
tion islands within organizations to bring them together
• Extending HR and business applications with new capabilities
and experiences to meet employee and business needs
• Automating and streamlining people and business processes
so employees can get more done with less effort
• Analyzing and providing easy access to data and the
insights derived from it so employees and organizational
leaders can make informed decisions
Here are the top questions your organization should ask itself
about the employee experience, and more importantly, how
you’re going to meet employees’ expectations about
experience.
To learn how SAP solutions can help your HR leaders make
better decisions, visit us online.
Data and
analytics
Process
automation
Business
agility
Employee
experience
How do we collect
data throughout the em-
ployee’s lifecycle – from
recruit to retire – to create
a holistic understanding
of the key drivers of
engagement?
Are we able to
intelligently automate
HR processes to ensure
compliance with policies
and procedures in a timely
and traceable manner?
If the market
changed rapidly, do we
have the tools to adapt
more confidently to new
market conditions?
Are we providing
employees with a frictionless
experience for accessing com-
pany tools, systems, and data
for their respective jobs and
work environments?
How are we aligning
business objectives and KPIs
to employee experiences
and expectations?
Are we prepared
to offer employees tools
to automate processes and
mundane tasks themselves
so they can take control
of their productivity and
create greater cost savings
for your business?
What business or
people processes need
to change to enable our
employees to be more
agile and productive?
Does the
workspace
provide employees with
the freedom to work in
the ways they feel best?
Do managers
have the data, KPIs, and
reporting capabilities
to effectively manage
employee performance?
Do we provide
employees and managers
with a central place where
they can access all their
tasks and monitor the
status of their active
workflows?
What manual
processes could we
streamline to make our
business more resilient? Does an employee’s
nontraditional work environ-
ment (such as deskless, field,
and remote) hamper their
access to do their job?
92978enUS (24/05) © 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
should ask about employee
experience expectation
SAP Business Technology Platform
for human capital management
“Moments that matter” are those individual instants during
an employee’s experience that help determine how that
employee feels about their company’s purpose, brand, and
culture. At your business, moments that matter may include
experiences across onboarding, promotion decisions, and
returning from parental leave.
We at SAP believe there is strong correlation between
employee experiences, employee engagement, and
overall business success.
SAP Business Technology Platform (SAP BTP) is prepared to
help you understand and take advantage of this correlation.
SAP BTP can significantly contribute to better employee
experiences through its key portfolio pillars:
• Integrating and building bridges between the various informa-
tion islands within organizations to bring them together
• Extending HR and business applications with new capabilities
and experiences to meet employee and business needs
• Automating and streamlining people and business processes
so employees can get more done with less effort
• Analyzing and providing easy access to data and the
insights derived from it so employees and organizational
leaders can make informed decisions
Here are the top questions your organization should ask itself
about the employee experience, and more importantly, how
you’re going to meet employees’ expectations about
experience.
To learn how SAP solutions can help your HR leaders make
better decisions, visit us online.
Data and
analytics
Process
automation
Business
agility
Employee
experience
How do we collect
data throughout the em-
ployee’s lifecycle – from
recruit to retire – to create
a holistic understanding
of the key drivers of
engagement?
Are we able to
intelligently automate
HR processes to ensure
compliance with policies
and procedures in a timely
and traceable manner?
If the market
changed rapidly, do we
have the tools to adapt
more confidently to new
market conditions?
Are we providing
employees with a frictionless
experience for accessing com-
pany tools, systems, and data
for their respective jobs and
work environments?
How are we aligning
business objectives and KPIs
to employee experiences
and expectations?
Are we prepared
to offer employees tools
to automate processes and
mundane tasks themselves
so they can take control
of their productivity and
create greater cost savings
for your business?
What business or
people processes need
to change to enable our
employees to be more
agile and productive?
Does the
workspace
provide employees with
the freedom to work in
the ways they feel best?
Do managers
have the data, KPIs, and
reporting capabilities
to effectively manage
employee performance?
Do we provide
employees and managers
with a central place where
they can access all their
tasks and monitor the
status of their active
workflows?
What manual
processes could we
streamline to make our
business more resilient? Does an employee’s
nontraditional work environ-
ment (such as deskless, field,
and remote) hamper their
access to do their job?
92978enUS (24/05) © 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.