Frequently asked questions: Build a workforce ready to respond with SAP Fieldglass Contingent Workforce Management
Find out how SAP Fieldglass Contingent Workforce Management enables you to quickly add the talent and resources it takes to stay competitive. Download the DocumentPUBLIC
Frequently asked questions
Build a workforce ready to respond with
SAP Fieldglass Contingent Workforce Management
Topic: SAP Fieldglass Contingent Workforce Management
Date: March 2024
Frequently asked questions
Build a workforce ready to respond with
SAP Fieldglass Contingent Workforce Management
Topic: SAP Fieldglass Contingent Workforce Management
Date: March 2024
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material. 2 / 5
How does the
SAP Fieldglass Contingent
Workforce Management
application work?
Overview
The SAP Fieldglass Contingent Workforce Management application enables
you to quickly add the talent and resources it takes to stay competitive.
With it, you can help the various parts of your business get the right
resources when you need them – turning contingent workers into a versatile,
value-driving, business-building external workforce.
Consolidating functions into a single solution enables you to create
workforce capacity on demand, manage your way to the best results, and
take proactive control of compliance. This helps align your workforce and
corporate strategy, mitigate compliance and security risks, and streamline
procurement processes. The functionality lives in the cloud and can be
accessed through desktops or mobile devices.
SAP Fieldglass Contingent Workforce Management is built to orchestrate
the following key steps for managing flexible labor:
• Initiate requisitions – Efficiently collaborate on requisitions and
distribute to vendors.
• Engage candidates – Receive candidates and streamline vendor
negotiations.
• Manage work – Onboard workers and automatically generate invoices
and payments.
• Complete relationship – Promptly offboard workers and evaluate
worker and vendor performance.
What are the benefits of
SAP Fieldglass Contingent
Workforce Management?
Benefits
Create workforce capacity on demand:
• 97% of customers identified at least one candidate within one day.*
• Real-time market data delivers an average of 2% savings on labor rates.*
• The mobile app lets managers interview and hire contingent workers from
nearly anywhere.
Manage your way to the best results:
• On average, requisitions get approved in 2.5 days.*
• Suppliers provide candidates within nine days, on average.*
• 73% of external workers meet hiring managers’ expectations.*
Take proactive control of risk and compliance:
• Automation of labor rates and tenure is enabled in more than 180
countries.
• 99% of customer invoices are accurate and compliant.*
• Airtight onboarding and offboarding processes strengthen security.
*Source: SAP performance benchmarking
How does the
SAP Fieldglass Contingent
Workforce Management
application work?
Overview
The SAP Fieldglass Contingent Workforce Management application enables
you to quickly add the talent and resources it takes to stay competitive.
With it, you can help the various parts of your business get the right
resources when you need them – turning contingent workers into a versatile,
value-driving, business-building external workforce.
Consolidating functions into a single solution enables you to create
workforce capacity on demand, manage your way to the best results, and
take proactive control of compliance. This helps align your workforce and
corporate strategy, mitigate compliance and security risks, and streamline
procurement processes. The functionality lives in the cloud and can be
accessed through desktops or mobile devices.
SAP Fieldglass Contingent Workforce Management is built to orchestrate
the following key steps for managing flexible labor:
• Initiate requisitions – Efficiently collaborate on requisitions and
distribute to vendors.
• Engage candidates – Receive candidates and streamline vendor
negotiations.
• Manage work – Onboard workers and automatically generate invoices
and payments.
• Complete relationship – Promptly offboard workers and evaluate
worker and vendor performance.
What are the benefits of
SAP Fieldglass Contingent
Workforce Management?
Benefits
Create workforce capacity on demand:
• 97% of customers identified at least one candidate within one day.*
• Real-time market data delivers an average of 2% savings on labor rates.*
• The mobile app lets managers interview and hire contingent workers from
nearly anywhere.
Manage your way to the best results:
• On average, requisitions get approved in 2.5 days.*
• Suppliers provide candidates within nine days, on average.*
• 73% of external workers meet hiring managers’ expectations.*
Take proactive control of risk and compliance:
• Automation of labor rates and tenure is enabled in more than 180
countries.
• 99% of customer invoices are accurate and compliant.*
• Airtight onboarding and offboarding processes strengthen security.
*Source: SAP performance benchmarking
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material. 3 / 5
What are key differentiators
of SAP Fieldglass solutions?
Differentiators
The following are differentiators of the SAP Fieldglass portfolio that apply to
SAP Fieldglass Contingent Workforce Management.
Integration with other ERP and procurement tools – SAP Fieldglass
solutions build, own, and maintain integration with other SAP solutions such
as SAP Ariba solutions, SAP SuccessFactors solutions, and SAP S/4HANA.
The tools are also deeply integrated with key digital partners such as
DocuSign. This results in greater efficiency for our customers’ IT
departments, as well as reduced total cost of ownership by removing the
need to contract with system integrators and consulting firms.
Configurable systems and self-service administration tools – The
intelligent configuration manager tool is comprised of five components:
integration tools, partner management, single sign-on, a publish and
subscribe framework, and implementation tools. The components allow for
a reduction in demand for IT resources, leading to improved efficiency.
Additionally, the functionality decreases the amount of time it takes to
process data and increases data accuracy by removing the chance for
errors introduced by manual entry.
Global support – SAP Fieldglass solutions include localized employment
rules and tax tables for more than 180 countries and 21 languages. Our
customer support is available globally 24x7.
Comprehensive customer support – From program kickoff through
ongoing support, SAP offers an expert team to make sure that our tools
deliver value and contribute to customers’ program goals. SAP support
experts help ensure that each customer is increasing the value of their
implementation to their company.
Self-service IT tools – IT departments are regularly required to switch out
certifications for single sign-on and other licenses. The SAP for Me site is a
single point of entry making it easier for IT departments to manage tasks
using self-service tools, reducing the need to submit help tickets and wait
for weeks for the change to take effect.
What are key differentiators
of SAP Fieldglass solutions?
Differentiators
The following are differentiators of the SAP Fieldglass portfolio that apply to
SAP Fieldglass Contingent Workforce Management.
Integration with other ERP and procurement tools – SAP Fieldglass
solutions build, own, and maintain integration with other SAP solutions such
as SAP Ariba solutions, SAP SuccessFactors solutions, and SAP S/4HANA.
The tools are also deeply integrated with key digital partners such as
DocuSign. This results in greater efficiency for our customers’ IT
departments, as well as reduced total cost of ownership by removing the
need to contract with system integrators and consulting firms.
Configurable systems and self-service administration tools – The
intelligent configuration manager tool is comprised of five components:
integration tools, partner management, single sign-on, a publish and
subscribe framework, and implementation tools. The components allow for
a reduction in demand for IT resources, leading to improved efficiency.
Additionally, the functionality decreases the amount of time it takes to
process data and increases data accuracy by removing the chance for
errors introduced by manual entry.
Global support – SAP Fieldglass solutions include localized employment
rules and tax tables for more than 180 countries and 21 languages. Our
customer support is available globally 24x7.
Comprehensive customer support – From program kickoff through
ongoing support, SAP offers an expert team to make sure that our tools
deliver value and contribute to customers’ program goals. SAP support
experts help ensure that each customer is increasing the value of their
implementation to their company.
Self-service IT tools – IT departments are regularly required to switch out
certifications for single sign-on and other licenses. The SAP for Me site is a
single point of entry making it easier for IT departments to manage tasks
using self-service tools, reducing the need to submit help tickets and wait
for weeks for the change to take effect.
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material. 4 / 5
What are key differentiators
specific to SAP Fieldglass
Contingent Workforce
Management?
AI-enhanced résumé ranking – Hiring managers can improve
screening efficiency by reducing the manual effort needed to screen
résumés, allowing managers to focus on top-ranked, qualified
candidates. A machine learning algorithm assigns a résumé rank based
on how closely the résumé matches the posted job description and
qualification. This also removes potential bias and reduces the chance
of missing a qualified candidate, as all résumés are processed and
ranked.
Support for unique worker scenarios – Some industries have external
workers in their facilities who can perform a variety of tasks. Activities
during the day may include welding, pipe fitting, or even overseeing the
work of others. For these workers, the pay rate depends on the type of
task performed. SAP Fieldglass Contingent Workforce Management
accommodates the many different pay rates that correspond with the
many different tasks these workers perform daily.
Team-based management and approval workflows – Some
companies staff entire working groups as a crew. This is especially
prevalent in railroad companies, which hire repair crews in this way, or
consulting firms that have a team of resources working on a single
customer-facing project. The review and approval of the worksheets
for the group can be performed within SAP Fieldglass Contingent
Workforce Management.
Visibility based on users and lines of business – Customers can
suppress or restrict select fields based on the category of spend, to
simplify workflows and reduce errors. For example, the Travel Time
field is frequently not needed and can be removed from a workflow.
Another example is that the Per Diem field can be locked within a
particular workflow so that the hiring manager is unable to edit it.
Additionally, reporting visibility and analytics can be driven by the user
and line of business. For example, a hiring manager may need access
only to their workers and projects, while an executive needs visibility
into the contingent workforce across the enterprise.
What are key differentiators
specific to SAP Fieldglass
Contingent Workforce
Management?
AI-enhanced résumé ranking – Hiring managers can improve
screening efficiency by reducing the manual effort needed to screen
résumés, allowing managers to focus on top-ranked, qualified
candidates. A machine learning algorithm assigns a résumé rank based
on how closely the résumé matches the posted job description and
qualification. This also removes potential bias and reduces the chance
of missing a qualified candidate, as all résumés are processed and
ranked.
Support for unique worker scenarios – Some industries have external
workers in their facilities who can perform a variety of tasks. Activities
during the day may include welding, pipe fitting, or even overseeing the
work of others. For these workers, the pay rate depends on the type of
task performed. SAP Fieldglass Contingent Workforce Management
accommodates the many different pay rates that correspond with the
many different tasks these workers perform daily.
Team-based management and approval workflows – Some
companies staff entire working groups as a crew. This is especially
prevalent in railroad companies, which hire repair crews in this way, or
consulting firms that have a team of resources working on a single
customer-facing project. The review and approval of the worksheets
for the group can be performed within SAP Fieldglass Contingent
Workforce Management.
Visibility based on users and lines of business – Customers can
suppress or restrict select fields based on the category of spend, to
simplify workflows and reduce errors. For example, the Travel Time
field is frequently not needed and can be removed from a workflow.
Another example is that the Per Diem field can be locked within a
particular workflow so that the hiring manager is unable to edit it.
Additionally, reporting visibility and analytics can be driven by the user
and line of business. For example, a hiring manager may need access
only to their workers and projects, while an executive needs visibility
into the contingent workforce across the enterprise.
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material. 5 / 5
Working with sensitive materials – Many of our customer industry
sectors, such as pharmaceuticals and financials, are highly regulated
and risk averse. This includes a high level of oversight and detail for
documentation. For example, security certifications are essential
during clinical trials. The SAP Fieldglass Contingent Workforce
Management and SAP Fieldglass Services Procurement applications
can capture security certifications for external workers.
Global tax engine, translations, pay and rate rules engine, tenure
management, and invoice format compliance – Global corporations
use contingent workers in countries around the globe. SAP Fieldglass
Contingent Workforce Management is a global application that can
accommodate local needs through its tax engine, translations, pay and
rate rules engine, tenure management, pay parity, and invoice format
compliance. As a result, global corporations can deploy across their
company and be assured that the application can function for the
various parts of their business, regardless of where it is located.
Tracking employees with a security ID – SAP Fieldglass Contingent
Workforce Management maintains an ID for each worker who enters
the customer database. Onboarding, offboarding, and historical data
can be linked to a security ID, offering a variety of benefits, including
the ability to track rehire eligibility status. This prevents a hiring
manager from inadvertently bringing a contingent worker on board
who was formerly flagged as a “do not rehire” under a different hiring
manager or division.
Learn more
For more information about SAP Fieldglass Contingent Workforce Management, visit us online.
Working with sensitive materials – Many of our customer industry
sectors, such as pharmaceuticals and financials, are highly regulated
and risk averse. This includes a high level of oversight and detail for
documentation. For example, security certifications are essential
during clinical trials. The SAP Fieldglass Contingent Workforce
Management and SAP Fieldglass Services Procurement applications
can capture security certifications for external workers.
Global tax engine, translations, pay and rate rules engine, tenure
management, and invoice format compliance – Global corporations
use contingent workers in countries around the globe. SAP Fieldglass
Contingent Workforce Management is a global application that can
accommodate local needs through its tax engine, translations, pay and
rate rules engine, tenure management, pay parity, and invoice format
compliance. As a result, global corporations can deploy across their
company and be assured that the application can function for the
various parts of their business, regardless of where it is located.
Tracking employees with a security ID – SAP Fieldglass Contingent
Workforce Management maintains an ID for each worker who enters
the customer database. Onboarding, offboarding, and historical data
can be linked to a security ID, offering a variety of benefits, including
the ability to track rehire eligibility status. This prevents a hiring
manager from inadvertently bringing a contingent worker on board
who was formerly flagged as a “do not rehire” under a different hiring
manager or division.
Learn more
For more information about SAP Fieldglass Contingent Workforce Management, visit us online.