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SAP Customer Experience Solution

作为第四代CRM解决方案,SAP Customer Experience更加注重体验管理。帮助企业从客户需求出发,针对客户运营管理的不同维度,借助营销、电商、客户数据、销售、服务这五朵云解决方案,以X数据和O数据为核心,了解客户行为背后的原因,并迅速采取行动,提供值得信赖的个性化体验,帮助企业高效赢得客户信任。  Download the Document

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