Operationalizing Your External Workforce Strategy for Maximum Value
How to select and integrate a vendor management system and establish a program management office

How to select and integrate a vendor management system and establish a program management office
If you’re reading this, chances are your business already sees the need to extend its digital transformation strategy to external workforce management.
This is an exciting time – because the decisions you make now can have far-reaching impacts on the success of your external workforce program and the value your business ultimately realizes from it.
Let’s embark on a brief overview of these three keys to success.
When considering the technology to enable your external workforce strategy, make sure it can meet your longer-term business goals and needs – not just for today.
Getting your VMS right the first time requires that you strategically:
For more on strategic, technical, and functional considerations for choosing the right VMS
for your business, download the complete e-book.
Want more advice from the experts? Explore this interactive Web experience, Eight Common Pitfalls When Selecting
a Vendor Management System – And How to Avoid Them, and get expert advice on how to choose the right
technology for your business to bypass common pitfalls.
One of the most important drivers of return on investment from your VMS is your integration strategy. If you have the right integration plan and the right VMS, your VMS can do the bulk of external workforce management for you.
Here’s the key: the more you integrate with complementary systems, the more your VMS can automate end-to-end processes.
As an example of a VMS with extensive integration capabilities, consider the figure below, which provides an overview of the most common points of VMS integration for SAP Fieldglass solutions.
integrate with various sources of master data and transactional data.
For more on how to fully integrate your VMS, download the complete e-book.
When properly configured, the right VMS solution can automate many tactical management tasks and simplify program management office (PMO) operations.
But executing on a successful external workforce management strategy also requires a functional
PMO staffed by professionals who can provide governance, carry out everyday business processes, make decisions, and oversee the VMS technology.
Here is a quick
overview of key roles
and responsibilities
within a PMO:
Program
director
Program
manager
Program
coordinator(s)
Reports or
data analyst
Application
administrator
Supplier
manager
Don’t have the resources to manage a PMO internally?
Some or all these roles and workloads can be outsourced according to your needs.
Download the complete e-book to learn about the flexible model
options on how to structure a PMO office.
Schedule a demo to learn how you can integrate, operate, and optimize our solutions for the maximum benefit to your unique business.