SAP Japan Customer Award
About the SAP Japan Customer Award
Celebrating excellence in digital transformation
The SAP Japan Customer Award was created to recognize customers actively engaged in digital transformation (DX) initiatives. By showcasing such efforts, we aim to raise awareness around DX and inspire other companies on their own DX journeys.
Behind the SAP Japan Customer Award
Award categories
Japan Society Award
Address Japan’s social challenges and help shape its future through collaboration with diverse stakeholders
Turn these initiatives into sustainable business models
Achieve these results using SAP solutions and services
Sustainability Pioneer
Take an innovative approach toward building a sustainable society
Set new standards for the future of business
Implement these initiatives by leveraging SAP solutions and services
Mid-market Catalyst
Drive digital transformation within the mid-sized or small enterprise segment
Inspire others with a bold and confident transformation journey
Achieve transformation using SAP business solutions and services
Industry Innovation Leader
Achieve digital transformation within the manufacturing industry
Incorporate cutting-edge technologies such as IoT and smart factory solutions
Collaborate with SAP Labs and implement using SAP solutions and services
Customer Success: Value Realization
Maximize the value of SAP cloud services to achieve measurable business success
Actively support SAP’s ecosystem by serving as reference customers and sharing their success stories
Customer Success: Project Transformation
Implement clean core principles in SAP deployments
Define project objectives and go live within a set timeframe
Commit to ongoing upgrades post-go-live
Create internal teams to align goals with SAP initiatives and drive continuous value
2024 Winners
JAPAN SOCIETY AWARD
Ishikawa Prefectural Government
After the Noto Peninsula earthquake, Ishikawa Prefecture used SAP BTP to develop an app that aggregated and visualized data from multiple support organizations to monitor evacuation centers. The app also helped eliminate data inconsistencies for faster supply delivery and lifesaving support.
SUSTAINABILITY PIONEER
Yokogawa Electric Corporation
Yokogawa used SAP Sustainability Footprint Management to calculate the environmental impact of its products. It then launched the OpreX Carbon Footprint Tracer service, providing customers with product-level footprint calculations using real-time data to help drive decarbonization efforts across the manufacturing sector.
MID-MARKET CATALYST
DAIICHI KIGENSO KAGAKU KOGYO Co., Ltd.
To strengthen its global management infrastructure and improve operational quality, Daiichi adopted SAP S/4HANA Cloud across sales and production sites. Embracing a fit-to-standard approach helped standardize processes and master data, laying the foundation for long-term innovation and smarter decision-making.
INDUSTRY INNOVATION LEADER
Hitachi, Ltd.
To avoid delays caused by fragmented systems, Hitachi integrated design and production data with a combination of its digital manufacturing solution and SAP S/4HANA Manufacturing for production engineering and operations. The solution is now offered beyond Hitachi to advance innovation in Japan’s manufacturing industry.
CUSTOMER SUCESS: VALUE REALIZATION
Osaka Metro Co., Ltd.
To enhance management accuracy, Osaka Metro overhauled its accounting system with SAP S/4HANA Cloud Private Edition. By applying a fit-to-standard approach, the company reduced add-ons by 80% and completed the system renewal in just one year, boosting efficiency and employee engagement.
CUSTOMER SUCCESS: PROJECT TRANSFORMATION
Marubeni Corporation
In a global SAP S/4HANA Cloud rollout across 34 sites, Marubeni successfully launched operations in Europe using a fit-to-standard and clean core approach. By leveraging automation tools like Tricentis and Syniti, Marubeni advanced standardization while saving time and costs.
CUSTOMER SUCCESS: PROJECT TRANSFORMATION
Mitsui O.S.K. Lines, Ltd.
Mitsui O.S.K. Lines rebuilt the core system for over 100 group companies in just seven months with SAP S/4HANA Cloud Public Edition. A strict fit-to-standard and clean core strategy minimized customizations, improving operational efficiency and accelerating digital transformation and optimization.
SAP AWARD OF EXCELLENCE 2025
The 2025 winners of the SAP Award of Excellence were announced at the SAP Japan Partner Summit, a convention for SAP partners.
Other SAP awards programs
Explore SAP’s many prestigious recognition programs for customers and partners, including awards dedicated to specific regions and products.
Customer Success Awards for SAP UKI
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SAP ACE Awards
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SAP Best Tech Awards
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SAP Concur Innovation Awards
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SAP Customer Excellence Awards for SEA
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SAP Heroes
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SAP Innovation Awards
The SAP Innovation Awards honor the achievements of future-minded companies that have harnessed the power of the latest SAP products and cloud technology.
SAP Pinnacle Awards
The SAP Pinnacle Awards showcase top-performing partners who demonstrate their ability to understand customer business needs and deliver unmatched value using SAP technology.
Frequently asked questions
Get answers to frequently asked questions about the SAP Japan Customer Award program.