SAP Design Innovations

Expediting the trade classification process with design and AI

Learn how SAP designers, user researchers, data scientists and product managers collaborated to build SAP’s International Trade Classification Agent. By embedding AI directly into business processes, the agent enables organizations to streamline cross-border operations. SAP’s International Trade Classification Agent transforms global trade compliance by evaluating a product's profile, considering details like primary and secondary materials, and generating customs proposals based on relevant customs rules to ensure proper classification. The result is a smarter, more resilient supply chain powered by automation, transparency, and scalable decision-making.