What if a single user experience innovation could save the equivalent of 110 years of work every year?
That is the kind of business impact SAP helped unlock during a recent SAP Fiori Makers bootcamp with Danfoss, a global leader in energy-efficient solutions and technologies that support electrification, industrial automation, and sustainable growth.
Together, SAP and Danfoss tackled a challenge familiar to many organizations: critical business processes spread across multiple systems, requiring employees to navigate countless transactions just to find the information they need. The result was a new, experience-driven dashboard that brings everything into one intuitive view, enabling customer service representatives to identify issues faster, better understand order status, and take action without switching between applications.
But the dashboard itself is only part of the story.
The real story is how SAP helped Danfoss uncover the right solution in the first place.
Looking Beyond the Obvious
Customers often approach SAP with a clear vision of the solution they believe they need. Yet the challenge behind the request—and the business outcome they ultimately want to achieve—often points to a different answer altogether.
This is where SAP Design and the SAP Fiori Makers team create unique value.
The SAP Fiori Makers are a specialized team of designers and developers who partner closely with customers to solve inefficient, complex, and often frustrating business processes. By combining deep business process expertise, human-centered design, and practical implementation knowledge, they help organizations move beyond assumptions and focus on the outcomes that matter most.
Rather than jumping directly into solution development, the team begins by understanding how people work, where friction exists, and what success looks like for the business.
Five Days of Co-Creation
To help Danfoss accelerate innovation, SAP brought this approach onsite through an intensive five-day Fiori Makers Bootcamp.
From the start, the engagement centered on co-creation. Business stakeholders, end users, designers, and SAP experts worked side by side to explore challenges, align priorities, and rapidly prototype new ideas.
This collaborative model allows SAP to identify opportunities quickly while reducing the risk of costly rework later. Through structured workshops, customers can test concepts, validate assumptions, and gain confidence that the solutions being designed will deliver measurable value.
Most importantly, the process ensures that technology decisions are guided by real business needs rather than assumptions.
Putting Users at the Center
What sets the Fiori Makers approach apart is the involvement of end users from day one.
Too often, business applications are designed without direct input from the people who rely on them every day. SAP takes a different approach. By engaging users throughout the process, the team gains first-hand insight into pain points, inefficiencies, and opportunities for improvement.
For Danfoss, this meant looking beyond technology alone and designing experiences around the people who use it. Ideas were shaped collaboratively, combining Danfoss' deep operational expertise with SAP's understanding of business processes, user experience design, and enterprise applications.
The result was a set of experience-led concepts designed to make work simpler, faster, and more intuitive.
A Partnership That Delivers Business Value
The Danfoss engagement demonstrates why SAP stands apart as a business transformation partner.
SAP brings together proven design methodologies, industry expertise, and product knowledge to help organizations translate ambition into action. Through hands-on collaboration, customers gain more than a solution—they gain clarity on where to focus investment, how to improve adoption, and how to maximize business value.
In the case of Danfoss, that collaboration delivered a solution with extraordinary impact: a unified dashboard expected to save the equivalent of 110 years of work annually while empowering employees to work more efficiently and effectively.
The engagement also generated valuable real-world use cases that help SAP continue to innovate alongside its customers.
Innovation Through Co-Creation
The Danfoss story highlights the power of designing with customers rather than for them.
SAP Fiori Makers Bootcamps have become a proven and widely adopted approach for organizations looking to improve business processes, accelerate innovation, and create experiences that employees genuinely want to use.
When customers and SAP work together—combining business expertise, design thinking, and technology innovation—the outcome is more than a better application. It is measurable business impact, delivered through experiences built around the people who matter most.