To better document and track custom components, we decided to use a Jira ticket for the This step facilitates the communication to complete the request and improves the visibility and transparency of the process.

• With the Jira ticket Designers or PMs can easily open a request for a Custom Components Review. Stakeholders from UX, PM, and ENG can easily check the status of the ticket
• With the Jira ticket a better tracking can be enabled to create a dashboard as an overview to see all custom components per release. It´s easy to display how many requests were created, rejected or approved
• To better control development costs and additional effort and to prevent parallel development of similar custom modifications.

Quick Guide to create the CCR Ticket in Jira

Here we created a 3 step scenario that PM and designer can create the in less than 5 min.