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SAP’s generative AI strategy for mobile is transforming business experiences by integrating AI into native applications. This strategy focuses on two key approaches: in-app AI components and patterns, which enable intelligent, in-context interactions, and Joule, SAP’s generative AI-based copilot that enhances decision-making and streamlines workflows.As we continue to explore new AI capabilities, these approaches are laying the foundation for more advanced, intuitive mobile solutions, empowering users to connect business insights with process data seamlessly.
Generative AI for Mobile Business Appls
SAP is embedding intelligence into every layer of business operations, making AI accessible and actionable in real time. In native mobile applications, generative AI enhances user experiences by delivering personalized, AI-driven insights and automating routine tasks directly within the app. Whether through in-app AI components or conversational agents such as Joule, users experience intuitive, natural interactions that blend seamlessly into their existing workflows. By keeping humans in the loop to review and validate AI-generated information, SAP ensures that its mobile business AI solutions not only boost productivity but also maintain a high level of trust and transparency.By embedding these intelligent capabilities, SAP enables users to stay connected with relevant business insights, optimizing processes in real time and laying the groundwork for more advanced AI-driven interactions in the future.To dive deeper, see SAP’s Generative AI Strategy on the Artificial Intelligence at SAP Work Zone page.
In-App AI
With generative AI integrated into mobile business apps, users receive real-time recommendations and proactive support, enabling smarter decisions within their natural workflow. These capabilities offer instant insights, predictive analytics, and automation, enabling users to stay focused on tasks without disruption.By leveraging in-app AI components and patterns, we drive faster processes, improved productivity, and enhanced decision-making, creating an intuitive experience that adapts to the evolving needs of users and businesses.
Joule: SAP’s Generative AI Copilot
Joule, SAP’s generative AI copilot, provides mobile users with contextual insights across SAP solutions and can integrate third-party data as needed. By delivering AI-driven business insights tailored to user needs, Joule helps enhance productivity and streamline decision-making. This approach allows mobile users to access a powerful, AI-driven assistant that delivers business insights tailored to their needs.With Joule in place, SAP is delivering powerful AI capabilities today, while continuing to explore how this copilot can evolve to meet more complex business challenges.
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Exploration
These guidelines provide a foundation for integrating generative AI into SAP’s mobile apps. Based on the research and insights gathered so far, they offer UX designers and developers a starting point for exploring and building with AI. However, this is just the beginning. We encourage collaboration, feedback, and shared learning as we continue to refine these guidelines and shape the future of SAP’s AI offerings.
Roadmap
As we evolve our roadmap for in-app generative AI and Joule, we invite you to help define and refine future use cases, components, and patterns.To set up an in-app AI design consultation or to submit feature requests specific to in-app AI components and patterns, visit our Fiori Mobile Design Consultation Sign Up group.For Joule specific design consultations or feature requests, visit the Joule User Experience SharePoint.