CX UX Best Practice Guide

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CX UX

CX UX Best Practice Guide

Your one-stop shop for user experience design in CX.

About This Guide

We’ve created this handy guide to help you create great CX designs using all the relevant components, patterns, and floorplans. It brings together the requirements from key product standards and the SAP Fiori design guidelines as well as our own CX extensions like the CX side navigation.

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Get Started

Get to know our CX best practice guide to create great designs.

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Explore

Explore our gallery of CX designs and get some inspiration.

UI Inspiration Collection

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Resources

Check out our collection of resources to gain insights and explore!

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Contact

Do you have questions on CX design? Feel free to reach out!

Learn more about CX UX cross topics, accessibility, research, the ELD process, and our UX scorecard.

CX UX Scorecard

Learn more about the UX scorecard and how it highlights a product’s strengths and areas for improvement

Experience-Led Development

Learn more about how we work in the HPOM-Led Product Development (PD) article.

CX Useful Links

Explore key UX resources and discover important links to deepen your knowledge and skills.

Learn more about the CX AI Enablement team and how they drive customer experience innovation

Designing for Accessibility

Learn more about accessibility and how to create inclusive experiences for all users.

Figma Training Session

Learn more about Figma training sessions and enhance your design and collaboration skills

Accessibility Training

Learn more about accessibility trainings and strengthen your skills in accessibility and compliance.

Onboarding Guide

Learn more about the onboarding guide and get started smoothly with all essential resources