Questions & Requests
Get Started / A New Way of Designing
Get in Touch
Need support from the teams that contribute to Joule Work? Whether you're exploring a topic, want to learn more, or have a concrete requirement, choose the option that best fits what you need.
General Questions
Exploring an idea, have a general question, or aren't sure whether your topic requires a formal request? Reach out to us first.
Info Session for Your Team
Learn how Joule Work functions and how it can support your team’s use cases in a tailored session.
Contribution Request
We continuously enhance the Joule Work app. If you have any new design requirements you would like us to add, we're happy to receive your request.
Have a Question?
You don't need to have a fully defined requirement or know where your topic belongs before getting in touch.
Ask us if you're:
- Exploring an idea or potential use case
- Unsure whether something is already supported
- Not sure whether you need to submit a formal request
- Don’t know where to find Joule Work resources
Bring an Info Session to Your Team
Want to understand how Joule Work functions and what it could mean for your team? An Info Session brings that to you — tailored to your team's product context, use cases, and open questions.
What can we cover?
- What Joule Work is, how it works, and the problems it is designed to solve
- How Joule Work relates to your team's specific product context — whether your team is in Spaces, Conversations, or exploring a new use case
- What engagement looks like in practice: what's already available, and how your team could benefit from or contribute to it
Submit a Request
When should I submit
Submit a request when you have a concrete need that requires input, a decision, or active support from the team.
What can I submit a request about?
The team's scope covers five areas:
- Features & Capabilities — functionality that is missing or incomplete. The team owns the product roadmap and can add, update, or extend capabilities to cover new patterns, domains, or requirements.
- Domain Coverage — the business areas and use cases supported by Joule Work. Requests here address domains not yet represented, incomplete coverage, or scenarios that exist in adjacent products but aren't yet handled.
- Integrations & Scenarios — use cases that require Joule Work to connect with other systems, products, or lines of business not yet in scope.
- AI Quality & Output — how Joule Work's AI models compose and deliver results. The team is responsible for correctness, relevance, and quality at the output level.
- Team Decisions — topics requiring cross-team alignment or a formal decision.
What happens after I submit?
- The team reviews your request and determines the appropriate next step.
- You receive the outcome - a decision, a recommendation, or any further actions needed.
- You can track the status of your request any time via our Jira Board.
Frequently Asked Questions
You may also want to check out our FAQ section for the Compositional Design System. Maybe your question has already been answered there.