More User Assistance

Support / Resources

Want to learn more about user assistance at SAP? Here are some helpful resources:

• UA Services: Company-wide services for multimedia, DITA CMS, project management, and more.
• UA Community: Interact with other SAP colleagues in user assistance.
• UA Infrastructure User Guide: Everything you need to know to organize, author, translate, and publish user assistance deliverables.
• Standards and Guidelines Overview: Collection of entry points to SAP-wide and product-specific guidelines in UA.
• UA Dashboard: Top news and everything else you need for your daily work in user assistance.
• UA Explorer: Showcases of innovation and excellence in UA.
• UA Onboarding Toolkit: Recommendations about things to learn and to do for your first 4 weeks at SAP, access to guidelines and UA resources, and progress tracking of the onboarding experience.
• SAP Brand Tools: A comprehensive set of guidelines and resources covering communication, naming, and messaging for SAP offerings.
• Integration and Extension Tools UI Texts: Write effective UI texts and embedded help content for Integration and Extension tools.
• Database, Data Management and Analytics Tools - Writing: Write effective UI texts for Database, Data Management, and Analytics tools.