Get a brief overview of the various channels available at SAP for authors. You'll learn about the relevant standards and guidelines.

Here, you can find information about the different channels, for example, what kind of deliverables they feature, their target groups, why you should use the channels, what constraints there are, and what standards and guidelines you have to follow when publishing content.

<div> <div>Deliverable</div> <div>Channel</div> </div> <div> <div> <ul> <li>Marketing Materials</li> <li>Product Information</li> <li>Roadmaps</li> <li>Technical White Papers</li> <li>Customer Testimonials</li> <li>Partner Information</li> <li>Training and Certifications</li> <li>Community Overview</li> <li>Price lists</li> <li>SLAs</li> </ul> </div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2FYchfTyrfufX78OiyVuNC3fEeF7L_He8P0X42KLVUM2g">SAP.com</a></strong></div> </div> <div> <div> <ul> <li>Services</li> <li>Missions</li> </ul> </div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2FDeBoTUaE-pd6q8wZmrIlSPx5sYLpJpkq_BHKw-rJBNQ">Discovery Center</a></strong></div> </div> <div> <div> <ul> <li>Conceptual Information</li> <li>Task-oriented Documentation for Using Single Features or Executing Complex Processes</li> <li>Reference Information</li> <li>Release Notes (What's New)</li> <li>Implementation Guides</li> <li>Software Scope Description and Technical Constraints</li> </ul> </div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2FM77DKInbYuMdivcYEkSpCGO0m_MVjRe9ENPUpsgQReg">SAP Help Portal (Documentation)</a></strong></div> </div> <div> <div> <ul> <li>Tutorials in the Tutorial Navigator</li> <li>Blogs</li> <li>Forum Posts</li> </ul> </div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2FNuEthaCVSjWCKKyjI9PH-kspm4B7EECF8h2SzIBCBXY">SAP Community</a></strong></div> </div> <div> <div> <ul> <li>Troubleshooting Information (Guided Answers)</li> <li>Software Downloads</li> <li>Report Incidents</li> <li>SAP Notes</li> <li>Manage Support Incidents</li> <li>View Cloud Availability</li> <li>Search for Knowledge Base Articles (KBA)</li> </ul> </div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2FSuVuTNw4kvt0AfaUqneCy22X5AP0lipNi8qnt5UBLKk">SAP Support Portal</a></strong></div> </div> <div> <div> <ul> <li>openSAP Trainings</li> <li>openSAP Microlearnings</li> </ul> </div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2Fb1wTUBwUiEIp_yynbkJ8yatD5INirvFM_JhHA1XKh1M">openSAP</a></strong></div> </div> <div> <div> <ul> <li>On-Screen Texts</li> <li>Short Descriptions</li> <li>Field Labels</li> <li>Ghost Texts</li> <li>Tool Tips</li> <li>In-App Help</li> <li>Guided Tours</li> <li>Static Contextual Help</li> <li>Error Messages</li> </ul> </div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2FXqz_bakIQX80e4TrKVt6lW7GaIH74cfOnnxFY2IOgbE">Embedded in the Product</a></strong></div> </div> <div> <div> <ul> <li>Product-Embedded Documentation for Software in GitHub (e.g., SDKs, Reference Apps, Unsupported Samples)</li> <li>Documentation for OpenSource Projects</li> <li>Documentation Mirror for SAP Help Portal Content to Enable Contribution from Non-SAP Individuals</li> </ul> </div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2FH13FeSKWJQsOJy40xhCvEjPKEfd_zLYpMXqbDcFNTo0">Public GitHub</a></strong></div> </div> <div> <div>API Documentation</div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2FrUToaITnwZVdvBq0SHLiqA8aFZJzyU7Ng1KKjq1IrC0">SAP API Business Hub</a></strong></div> </div> <div> <div> <ul> <li>Instructional Videos</li> <li>Videos on Concepts</li> <li>What's New / Release Highlights</li> <li>Partner Support Videos</li> <li>Event Videos</li> <li>Marketing Videos</li> </ul> </div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2Fzh1QBDizYryA-EPBnBYAPboHy38mkEQiKKdefrI2tx4">SAP YouTube Channel</a></strong></div> </div> <div> <div>Training materials for learning about SAP products</div> <div><strong><a href="https%3A%2F%2Fwww.sap.com%2Fr%2F2Uv6ENYaGB6BAssQELolOt6oku9xo310arGU4vrRmJw">SAP Learning</a></strong></div> </div>